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User Friendly
Updated July 30, 2019

User Friendly

Janet Dazman | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ceridian Dayforce

Dayforce HCM is used for our payroll, HR, time sheets and scheduling of our 9 companies. This is a time saving tool that helps me do my job in an efficient and timely matter. Do our review for our stores is quick and easy.

Dayforce HCM makes my job easier and quicker

  • Payroll system is very easy to use.
  • The app for Dayforce keeps our employees up to date on their schedules.
  • MyHR is easy to use and enter new employees.
  • The customer service needs work.
  • Tech support has some issues with back log on incidents.
  • Too many updates that don't always help, cause more issues with the system.
  • They are improving the customer service with each new update.
  • It has made it easier to keep track of OT hours and to limit OT hours
  • Better able to see who is signing in and out
We are able to keep track of all payrolls. This enables us to make sure that we are keeping the hours with in the budgeted amount of hours and money.
Easier to keep track of all OT hours, sick time and time away from work.
I have never worked with any other system. But I find it very benefical to making my job easier to do. Having everything in one place and being able to review, makes my job easier.

We are having issues with getting anyone to answer our incidents.

They are getting better at reviewing the issues that we have out standing, but they still have some issues that need to be worked on.


They have worked on the their response time, and have improved over the last couple of years.


Dayforce Feature Ratings

8.0
Employee demographic data
Not Rated
Employment history
8
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
8.3
Pay calculation
9
Support for external payroll vendors
Not Rated
Benefit plan administration
7
Direct deposit files
9
Salary revision and increment management
Not Rated
Reimbursement management
8
8.5
Approval workflow
8
Balance details
9
Annual carry-forward and encashment
Not Rated
8.0
View and generate pay and benefit information
8
Update personal information
8
View job history
8
View company policy documentation
Not Rated
Employee recognition
8
Not Rated
Tracking of all physical assets
Not Rated
3.5
Report builder
4
Pre-built reports
3
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
7.7
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
8
Review reminders
8
Multiple review frequency
7
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
8.0
New hire portal
8
Manager tracking tools
Not Rated
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

Using Ceridian Dayforce

5 - 

At our head office 5 people use different features with in Dayforce.



  • Payroll
  • HR
  • Operations
  • None
  • None
  • None

Evaluating Ceridian Dayforce HCM and Competitors

Yes - We went Dayforce to be able to see all the information in one grouping and did not have to go to several different applications to view the same information.
  • Price
  • Product Usability

Ceridian Dayforce HCM Implementation

I was not here at the time, but I understand that it was fairly basic implementation.
  • Don't know

Ceridian Dayforce HCM Support

We have an outstanding issue with dayforce.
ProsCons
Knowledgeable team
Problems get solved
Escalation required
Need to explain problems multiple times
Yes
Yes

When we get the clocks replaced.


I have never had an issue with the clock department. They are very helpful.

Using Ceridian Dayforce HCM

The program is very easy to use, we have a few people that are not great with a computer and they are able to use Dayforce.
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • payroll
  • on-boarding
Yes