DayForce HCM - The Lifesavers of the HR/Payroll Profession
Updated June 07, 2022

DayForce HCM - The Lifesavers of the HR/Payroll Profession

Wendy Austin Lett | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ceridian Dayforce

DayForce HCM is used across the whole organization for Time and Attendance and Employee Self-Service. DayForce HCM has multiple features/modules which streamline our daily processes and enables an increased accuracy rate of information posting to our employees master file. Workflows are a major benefit. Our workflows digitalized many documents and reduced 'lost or misplaced' information needed to ensure our employees receive accurate pay.
  • Workflows reduce the number of face-to-face interactions and allows employees easy access to information such as address changes and direct deposit.
  • Service, now, provides a faster turnaround on incidents.
  • DayForce HCM is designed to reduce repetitiveness and 'loss' of information.
  • The Reporting feature has room for MUCH improvement. We are not able to generate many needed finance/auditing reporting easily without assistance from service.
  • Employees are pleased with their ANYTIME access and ability to view and make changes.
  • Management is pleased with mobile app.
  • Payroll is pleased with workflows.
Dayforce HCM is designed to run payroll previews in real-time and allow users to see labor costs instantly. Initially, this feature did not appear as a positive benefit; however, we utilize Real-Time to analyze increases or decreases in our payroll prior to commit. This aids in reduced manual checks and other employee issues.
Our automated rules was MOST beneficial regarding OnCall events. OnCall events occur during a 'designated' time each day. Events occurring during those times are recorded and paid differently. After we embedded the rule in the PayCode and developed a workflow, this event reduced 'hands-on' from 4 employees to 1 with much success.
Ceridian Dayforce does offer the ability to access real-time information and it is very beneficial. Our HR team's access enables them to provide valuable information throughout the hiring process which aids management in making quick decisions. The same is true for Shfit Leaders and supervisors regarding unexpected production crisis. We truly enjoy the platform.
The impact is positive. Housing all factors in a single application reduces error of duplicate key entries. Our managers are able to share information immediately as well as retrieve employee data instantly. The Employee Portal allows employees to view and access certain information, incuding personal and earnings, from any area.

Do you think Ceridian Dayforce delivers good value for the price?

Yes

Are you happy with Ceridian Dayforce's feature set?

Yes

Did Ceridian Dayforce live up to sales and marketing promises?

Yes

Did implementation of Ceridian Dayforce go as expected?

I wasn't involved with the implementation phase

Would you buy Ceridian Dayforce again?

Yes

DayForce HCM works well for our multi-state entities. We operate 4 separate entities via DayForce HCM.

Ceridian Dayforce HCM Feature Ratings

Employee demographic data
10
Employment history
9
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
8
Pay calculation
10
Support for external payroll vendors
10
Off-cycle/On-Demand payment
9
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
9
Reimbursement management
9
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
8
Report builder
5
Pre-built reports
10
Ability to combine HR data with external data
7
Performance plans
9
Performance improvement plans
9
Review status tracking
9
Review reminders
9
Multiple review frequency
9
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
New hire portal
10
Manager tracking tools
10
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
10
Company Website Posting
10
Publish to Social Media
10
Job Search Site Posting
10
Duplicate Candidate Prevention
10
Applicant Tracking
10
Notifications and Alerts
10

Using Ceridian Dayforce

413 - 

Our Employees utilize two features: Time and Attendance and Portal

Our Approvers (supervisors, assistants, managers) utilize MyHR, Time and Attendance and Portal

Our Execs in addition to the above utilize Reporting

Our HR/Accounting/Finance/Benefits Administrator utilizes and has full access to all features and modules

3 - As Senior Payroll Administrator, my in-house support covers all aspects of DayForce HCM. We provide ongoing training sessions, webinars, and newsletter updates to ensure our employees are always up-to-date with improvements available to the Employee Self-Service portal.
  • Time and Attendance
  • Self Service Portal
  • Workflows
  • Workflows are most beneficial
  • Mobile APP for managers/supervisors
  • Role access
  • Automation of Ad-Hoc Reporting
Since our Implementation, we are very pleased with the features and accesses provided by DayForce HCM. The application is easily accessible. Trainings are readily available along with DIGS which aid in understanding and explaining upgrades and new features.

Evaluating Ceridian Dayforce HCM and Competitors

Yes - Our organization was using an legacy product (EEMS) which required repeated entry of basic information. We were looking for a product to streamline our internal processes as well as enhance of employees access to their personal information and earnings from remote areas. Managers needed immedate access to reveiw employee schedules, attendance, and Time Away from Work. We were successful.
  • Product Features
The single most important factor in our decision to purchase Dayforce was the available features. We were looking for a product to streamline our internal processes as well as enhance of employees access to their personal information and earnings from remote areas. Managers needed immedate access to reveiw employee schedules, attendance, and Time Away from Work. We were successful.
If the opportunity to evaluate new products was presented to me, I would make sure key people such as HR, Payroll, Managers, and Employees offered input and feedback to ensure we captured the necessity to complete our day-to-day tasks efficiently and effectively without the need reinventing the wheel of successful productivity.