Dayforce HCM has made my (HR) life easier.

Kern Family Healthcare made the conversion from one of the largest payroll vendors in the world to Dayforce HCM in 2015. Our biggest issue was the less than optimal way the three systems performed that are wrapped together on a single user interface and represented as one system. It truly is three separate systems that were all integrated and are trying to function as one. In many instances they are not successful in this. Data is not transferred from the HR platform to the payroll, or timekeeping is not transferred to the payroll efficiently creating payroll issues and requiring endless workarounds. There were multiple entries for each new employee in the HR platform and the Payroll platform and the system is cumbersome at best. We wanted a solution that had one employee record, one system, one platform with multiple modules. We achieved that with Ceridian Dayforce. We purchased every module available and have been very pleased with our decision. Information flows as expected from WFM (HR) and Timesheets to Payroll seamlessly. The capabilities are beyond what I expected and the customer support has been world class. I cannot speak highly enough about the support team that have assisted me during critical times of out first several payroll commits, each time I receive a call with 5 minutes of a support ticket being entered. That is world class support.

Our supervisors watch this closely. After the first week of the pay cycle they are determining their overall staffing needs for the following week. As they monitor their salaries vs. budget, they are able to keep closer track of their spend on a weekly basis rather than wait for reports to be returned the week of payroll and then be over budget and scrambling to reduce their staffing hours to bring the budget more in line. It provides a more strategic proactive function in staffing hours, than a reactive one.

The rules which run in the background have given us the confidence that we are always compliant. When an employee does not clock out timely for their meal break, the system automatically adds the 1 hour of premium pay. We had to do this manually in our prior system, for 350 employees. The time consumption to view 350 time sheets day by day and calculate (since no one seems to clock in on the hour) to make sure they took their meal break timely was astronomical. And, I am sure we may have missed some. But, it is a worry we no longer have. We have schedules, but also have flexibility in those schedules, so the ability to unlink a schedule for a day, or even a week is great. The system keeps our people compliant to a schedule unless they have prior permission. It allows the supervisor the ability to see the altered schedule if it wasn't approved and to have that conversation with them. In the end the exception time is approved, but it gives our supervisors the data they need to have those conversations.

I can't think of anything. We are a public co so we had to follow an RFP process and we're very diligent in our selection process including presentations from 5 leading vendors. Ceridian just rise to the top.

No, it requires training, both for administrators and end users. My HR team did the training and then we trained our staff. We will go back and revisit training from time to time to help with issues we face that are simple training issues. We purchased the training package and are very happy we did.

Attend all of the trainings and collaborate with other users who are further down the road in usage than you are. Being able to share best practices or things that have worked is invaluable.

No

As an HR Director I manage the payroll team, however, my payroll supervisor went out on maternity leave just as we were going live, so I had to jump in and do payroll. Every time I had an issue that would hold up my payroll commit and I logged a support ticket, I had a call in 5 minutes or less. That is excellent customer service.

Plan well in advance and get your our IT team involved from the beginning.

2yr contract.

I don't, they are a great group of thought leaders that truly want to make your work life easier.