Dayforce...REALLY making work life BETTER!
Updated October 28, 2022
Dayforce...REALLY making work life BETTER!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Ceridian Dayforce
Dayforce is used by all employees, from frontline reception staff to ownership. As clients of Ceridian since 2007 and with ADP prior to that we always are seeking software partners that are willing to listen and grow with us to enhance both our staff and member experience. Any software that can save time, while instilling confidence to not always be in front of the pc, the more time we can spend helping members and our community lead healthier lives!
- Single user experience allows for less duplicate entry, streamlined reporting and greater accuracy/compliance on all levels.
- Flexibility in reporting.
- Customer support portal.
- XOXO client to client think tank to share ideas and brainstorm solutions and best practices. This program has recently been improved to BluePrint
- Expansion of Mobile App capabilities
- Increase collaboration with configuration centered on Compliance without redirecting to Professional Services for an additional product fee
- Enhance Content Library in Learning Module to eliminate need to go to 3rd party vendor
- Allows for cost analysis of schedules BEFORE being posted to employees.
- We were able to streamline our Performance Review processes and now utilize CONVERSATIONS throughout the year to maintain consistent and regular touch bases with all levels of our organization
Real time evaluation of payroll, incorporating third party import files and applying payroll policies of FLSA has been great.
Dayforce is a leader when it comes to building rules and policies based on local, state and federal laws as well as incorporating company specific...unique protocols.
The end user (employee experience), the management of the hierarchy of employees by all level managers and ultimately the database maintenance of HR/Payroll has become so crisp, accurate and user friendly. This in turn has allowed us to move with confidence to the majority of modules offered and eliminate even more 3rd party vendors... saving time and money!
No more finger pointing!
Do you think Dayforce delivers good value for the price?
Yes
Are you happy with Dayforce's feature set?
Yes
Did Dayforce live up to sales and marketing promises?
Yes
Did implementation of Dayforce go as expected?
Yes
Would you buy Dayforce again?
Yes
Dayforce Feature Ratings
Using Ceridian Dayforce
480 - All levels from front line part timers to ownership
8 -
HR
Payroll
IT
- Workforce management
- Performance management
- Goal setting
- Recruiting
- Onboarding
- Increased employee engagement
- Broadcast messaging
- Benefits enrollment
- Shift trading
- Budget forecasting
- Trend analysis
Evaluating Ceridian Dayforce HCM and Competitors
Yes - ADP, Hyrell, Asure
- Price
- Product Features
- Product Usability
- Product Reputation
- Vendor Reputation
- Existing Relationship with the Vendor
- Third-party Reviews
Existing customer impressed with enhanced product that was backed by other client feedback that migrated to Dayforce platform from Ceridian HCM.
Would not change a thing
Ceridian Dayforce HCM Implementation
- Vendor implemented
- Implemented in-house
Yes - Discovery, Sandbox, Testing, Go Live
Change management was a small part of the implementation and was well-handled - Communication and Train the Trainers was key
- nothing to speak of
Ceridian Dayforce HCM Training
- Online training
- Self-taught
It was very user friendly for the majority of our staff to do the self review and learn product for their limited roles
Configuring Ceridian Dayforce HCM
Think of all aspects of organization PRIOR to making decisions to avoid conflicts in policies
Some - we have done small customizations to the interface - Easy with support portal guidance
No - we have not done any custom code
none at this time
Ceridian Dayforce HCM Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed Immediate help available Support cares about my success Quick Initial Response | None |
No
part of support agreement
Yes... we were once at the 11th hour for processing payroll and a glitch occurred on our end. Unsure whether full payroll was going through... support took proper care and research and got all resolved in time for us to make deadlines.
Using Ceridian Dayforce HCM
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Timesheets
- Performance reviews
- Managing employee records
- none to mention
Yes - Excellent
Ceridian Dayforce HCM Reliability
Integrating Ceridian Dayforce HCM
- none
do not have
- no
none
none at this time
none at this time
Relationship with Ceridian
Enhanced used of HTML throughout the product helps with device compatibility. Enhanced reporting tools also very welcomed!
Stay true to your brand and goals and always ask the "Why?". Best business practices married with your own organizational vision is the optimal course of configuration.
Upgrading Ceridian Dayforce HCM
Yes - Yes, we recently went to 53 and it went very well.
- Elimination of more Silverlight modules
- Enhanced functionality on timesheets
- Enhanced reporting
- Enhanced Mobile App capabilities