Dayforce...REALLY making work life BETTER!
Updated October 28, 2022

Dayforce...REALLY making work life BETTER!

James Stropoli | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ceridian Dayforce

Dayforce is used by all employees, from frontline reception staff to ownership. As clients of Ceridian since 2007 and with ADP prior to that we always are seeking software partners that are willing to listen and grow with us to enhance both our staff and member experience. Any software that can save time, while instilling confidence to not always be in front of the pc, the more time we can spend helping members and our community lead healthier lives!
  • Single user experience allows for less duplicate entry, streamlined reporting and greater accuracy/compliance on all levels.
  • Flexibility in reporting.
  • Customer support portal.
  • XOXO client to client think tank to share ideas and brainstorm solutions and best practices. This program has recently been improved to BluePrint
  • Expansion of Mobile App capabilities
  • Increase collaboration with configuration centered on Compliance without redirecting to Professional Services for an additional product fee
  • Enhance Content Library in Learning Module to eliminate need to go to 3rd party vendor
  • Allows for cost analysis of schedules BEFORE being posted to employees.
  • We were able to streamline our Performance Review processes and now utilize CONVERSATIONS throughout the year to maintain consistent and regular touch bases with all levels of our organization
Real time evaluation of payroll, incorporating third party import files and applying payroll policies of FLSA has been great.
Dayforce is a leader when it comes to building rules and policies based on local, state and federal laws as well as incorporating company specific...unique protocols.
The end user (employee experience), the management of the hierarchy of employees by all level managers and ultimately the database maintenance of HR/Payroll has become so crisp, accurate and user friendly. This in turn has allowed us to move with confidence to the majority of modules offered and eliminate even more 3rd party vendors... saving time and money!
No more finger pointing!

Do you think Dayforce delivers good value for the price?


Are you happy with Dayforce's feature set?


Did Dayforce live up to sales and marketing promises?


Did implementation of Dayforce go as expected?


Would you buy Dayforce again?


Dayforce is a solution for any organization that cares about its employees, wants transparency, and desires to supply the best tools to make proactive decisions when it comes to work force management.

Dayforce Feature Ratings

Employee demographic data
Employment history
Job profiles and administration
Workflow for transfers, promotions, pay raises, etc.
Organizational charting
Organization and location management
Compliance data (COBRA, OSHA, etc.)
Pay calculation
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
Direct deposit files
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Approval workflow
Balance details
Annual carry-forward and encashment
Not Rated
View and generate pay and benefit information
Update personal information
View job history
View company policy documentation
Employee recognition
Not Rated
Tracking of all physical assets
Not Rated
Report builder
Pre-built reports
Ability to combine HR data with external data
Performance plans
Performance improvement plans
Review status tracking
Review reminders
Multiple review frequency
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
New hire portal
Manager tracking tools
Corporate goal setting
Individual goal setting
Line-of sight-visibility
Performance tracking
Job Requisition Management
Company Website Posting
Publish to Social Media
Job Search Site Posting
Duplicate Candidate Prevention
Applicant Tracking
Notifications and Alerts

Using Ceridian Dayforce

480 - All levels from front line part timers to ownership
  • Workforce management
  • Performance management
  • Goal setting
  • Recruiting
  • Onboarding
  • Increased employee engagement
  • Broadcast messaging
  • Benefits enrollment
  • Shift trading
  • Budget forecasting
  • Trend analysis
Great partnership thus far!

Evaluating Ceridian Dayforce HCM and Competitors

Yes - ADP, Hyrell, Asure
  • Price
  • Product Features
  • Product Usability
  • Product Reputation
  • Vendor Reputation
  • Existing Relationship with the Vendor
  • Third-party Reviews
Existing customer impressed with enhanced product that was backed by other client feedback that migrated to Dayforce platform from Ceridian HCM.
Would not change a thing

Ceridian Dayforce HCM Implementation

Take the process seriously from start to finish and pay attention to the details
  • Vendor implemented
  • Implemented in-house
Yes - Discovery, Sandbox, Testing, Go Live
Change management was a small part of the implementation and was well-handled - Communication and Train the Trainers was key
  • nothing to speak of

Ceridian Dayforce HCM Training

  • Online training
  • Self-taught
Excellent classes, both instructor led and webinar based
It was very user friendly for the majority of our staff to do the self review and learn product for their limited roles

Configuring Ceridian Dayforce HCM

Think of all aspects of organization PRIOR to making decisions to avoid conflicts in policies
Some - we have done small customizations to the interface - Easy with support portal guidance
No - we have not done any custom code

Ceridian Dayforce HCM Support

Excellent portal for submission, new ideas and tracking
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
Immediate help available
Support cares about my success
Quick Initial Response
part of support agreement
Yes... we were once at the 11th hour for processing payroll and a glitch occurred on our end. Unsure whether full payroll was going through... support took proper care and research and got all resolved in time for us to make deadlines.

Using Ceridian Dayforce HCM

Ease of use and adoption rates were extremely high from day 1
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Quick to learn
Feel confident using
  • Timesheets
  • Performance reviews
  • Managing employee records
  • none to mention

Ceridian Dayforce HCM Reliability

Since we have gone live in June of this year, Dayforce has proven to adapt to our needs and continues to listen to our feature requests.
Very reliable in terms of uptime, very few issues with connectivity.
Improvements being made to sunset "Silverlight" on all modules.

Integrating Ceridian Dayforce HCM

other clients have spoken well of this
none at this time

Relationship with Ceridian

Enhanced used of HTML throughout the product helps with device compatibility. Enhanced reporting tools also very welcomed!
Dayforce continues to prove to be a solid business partner!
Solid support team and portal.
Stay true to your brand and goals and always ask the "Why?". Best business practices married with your own organizational vision is the optimal course of configuration.

Upgrading Ceridian Dayforce HCM

Yes - Yes, we recently went to 53 and it went very well.
  • Elimination of more Silverlight modules
  • Enhanced functionality on timesheets
  • Enhanced reporting
  • Enhanced Mobile App capabilities