Item: Boomi
Rating: 8
Author: Verified User

Use Cases and Deployment Scope

We are using it as middleware primarily for EDI, but also for integrations with other platforms, such as Shopify and other internal processes. We rely on it to make sure that our data is getting where it needs to go and in a timely fashion. It is critical for our business.

Pros and Cons

Data transformation.
Re-trying of transactions.
Logging of transactions.

EDI mapping is not as simple as other software for EDI mapping.
Would benefit from the ability to track and see deployed and schedules processes.
Support services can be cumbersome and slow to respond.

Return on Investment

Reduced missed transactions.
Saved time on researching issues.
Allowed for consolidated reporting.

Alternatives Considered

The Dell Boomi tool was chosen prior to my arrival but it is more robust than most EDI tools and works well as an overall middleware platform.

Other Software Used

Epicor Prophet 21, Jira Service Desk, KeePass

Performance

It is very responsive and very rarely is the platform not available but when it is the back-end processes are still running.

Usability

Again it is a good tool but more cumbersome an tools just for EDI. So this rating is taking that into account.

Likelihood to Recommend

It's well suited to be an all-around middleware platform. It can handle many different scenarios and run in the cloud or your data center. If you have numerous integration types and custom scenarios, it is a solid solution. Also, its logging allows you to easily research issues and add custom tracked fields in files.

Dell Boomi gets the job done

Overall Satisfaction with Dell Boomi