Operational excellence
September 05, 2021

Operational excellence

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dendi LIS

We use Dendi's software solution for anything lab-related. Whether it's molecular, clinical, etc. They always seem to have a good solution for any problems we have at the lab.
  • Molecular diagnostics
  • Genomics
  • Clinical testing
  • Toxicology
  • User experience
  • Customer support
  • Industry expertise
  • No anatomic pathology
  • QC functionality not fleshed out
  • No built-in inventory tracking
  • Provider portal
  • Patient portal
  • Provider workflows
  • State COVID reporting
  • Direct-to-patient testing system
  • At least 50% growth year-over-year during my tenure
  • My team was able to internally develop reporting application on top of Dendi
  • Patient intake during COVID was vital to keeping the lights on

Do you think Dendi LIS delivers good value for the price?

Yes

Are you happy with Dendi LIS's feature set?

Yes

Did Dendi LIS live up to sales and marketing promises?

Yes

Did implementation of Dendi LIS go as expected?

Yes

Would you buy Dendi LIS again?

Yes

Most appropriate for:
  1. Labs looking to maximize business outcomes
  2. Environments where provider/patient engagement are vitally important
  3. Labs that are more comfortable with change

Less appropriate for:
  1. Research or academic environments with no commercialization goals
  2. Labs that do not support cloud-based workflows
  3. Environments where stability trumps growth