Crucial to our post-COVID strategy; confidence-inspiring.

The main issue we are trying to address with any laboratory software is that the laboratory needs a single solution for many of its needs, all in one platform. Rather than a patchwork of various solutions cobbled together, it is much easier for us to focus our efforts on working with one partner. That partner has become Dendi for us. Why? It's simple: it's all about accountability within the organization. As a fast-growing "startup", it has been easy to work with them to implement changes and react to market conditions knowing that we can call up the team and talk to company leadership within minutes. The way the team operates gives me full confidence that our needs will be met, and done so quickly. This level of attention to detail is uncommon and goes far beyond most vendor-customer relationships, which is why I call our relationship a partnership instead.