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Less is more is the key to Deputy's usability
September 23, 2021

Less is more is the key to Deputy's usability

Joshua Marshall | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Deputy

We use Deputy across our entire team from FOH Staff, Chefs and Managers. Deputy allows us to schedule and track our entire team's shifts and also helps other managers in the business view who is meant to be working or how many staff we have on for the period etc.
  • Helps us visibly see who is on the roster for upcoming shifts.
  • Can view how many staff we have in each area.
  • Provides budget targets when rostering.
  • The payment estimator on the awards is regularly inaccurate.
  • Took us a long time to be able to understand and integrate with Xero.
  • Great for wage control and using this to measure how expensive different staff are.
  • Is really great to see the location of staff that try to log on/off on their phones early or who are late.
  • We love being able to send out reminders of shifts etc. and using the discussion page to let staff know about jobs that need doing.
Deputy has been the first software recommended to us and we haven't looked around for another product since.

Do you think Deputy delivers good value for the price?

Yes

Are you happy with Deputy's feature set?

Yes

Did Deputy live up to sales and marketing promises?

Yes

Did implementation of Deputy go as expected?

No

Would you buy Deputy again?

Yes

Deputy is just such a valuable tool for our business. They take the manual scheduling, analysing, and calculating out of staffing and provide it to you on a silver platter! Super easy to understand and use which is what makes it great.
Everything was smooth apart from linking with accounting software however, I believe this was due to Xero being a touch more complicated.
Deputy is just the only program/app I think of when scheduling staff, a very well-known brand and so simple to use. Would be great to see more beginner features included as it takes time to get used to syncing to accounting software.