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Awesome for Time Tracking Hourly Employees & Freelancers
October 07, 2021

Awesome for Time Tracking Hourly Employees & Freelancers

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Deputy

Deputy is being used for time tracking for both remote employees & freelancers. It used to sync w/Gusto for payroll, which was great, though that connection has been broken for a year or so and no one can help fix it. Also, I have found the added support of seeing a GPS stamp for where employees clock in and out is extremely helpful. I previously also used it to post messages to my small teams.
  • Time tracking.
  • GPS stamps.
  • Tracking sick leave would be very helpful.
  • Allow employees to enter their own schedules (we have flexible hours).
  • Huge time saver from where I started out. I could not imagine having to go back to tracking time for hourly employees or freelancers. Plus it's accurate.
I haven't used any others. Prior to Deputy, I tracked in Excel and by trust.

Do you think Deputy delivers good value for the price?

Not sure

Are you happy with Deputy's feature set?

Yes

Did Deputy live up to sales and marketing promises?

Yes

Did implementation of Deputy go as expected?

Yes

Would you buy Deputy again?

Yes

Usability is great! Intuitive. No complaints there.
Implementation was great, but a main point of it - syncing to Gusto has been broken for ages.
Time tracking for both hourly employees & freelancers, especially if you benefit from a GPS location stamp!

Using Deputy

9 - Hourly employees (largely shipping but also other roles) + freelance creatives.
1 - None - Deputy is as easy as could be!
  • Time tracking -- hourly employees (remote).
  • GPS stamps.
  • Time tracking -- freelance.
  • Tracking freelance hours.
Love Deputy. Wish it was a little less expensive as I only use a small portion of its functionality and I know I'm paying for a lot more, which I just don't need in this immediate reality. I need like Deputy light!

Evaluating Deputy and Competitors

Yes - Excel for manual time tracking/tallying.
  • Price
  • Product Features
  • Product Usability
  • Product Reputation
Functionality - I flat out was looking for time tracking a small team with an affordable cost. I needed a system that would integrate w. Gusto for payroll.
Gusto now offers some elements of time tracking, but it does not have GPS stamps (helpful in the past), so I haven't switched over. But I am definitely paying for an extra system now, and [in my opinion] I should probably eliminate Deputy though it's so seamless I haven't wanted to.

Deputy Implementation

  • Implemented in-house
Change management was minimal - None, just that sometimes spending an hour to implement new software really can be complicated. The time consuming tasks are SOO much easier, efficient, faster, and accurate.
  • seriously none

Deputy Support

ProsCons
None
None
No, I have only needed support once and that issue is still unresolved (bounced between Deputy & Gusto support).
Other than my 1 integration issue, Deputy is beyond easy & painless - there has been no need for support. I also use such a small piece of what Deputy offers that I'm a bad judge. But pre-pandemic when I did more w/Deputy, I still found it very easy to use with no issues requiring support.

Using Deputy

ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Time tracking.
  • Scheduling.
  • Tracking sick leave.
Yes - 100% fine as long as there's a decent internet signal. My employees have no issues with it though I have personally never used it.