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Deputy has made scheduling a breeze!
October 07, 2021

Deputy has made scheduling a breeze!

Anya Black | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Deputy

We use Deputy across the whole organization. Deputy enables us to schedule our teams easily and across multiple buildings/locations. We are also able to have staff members request time off and leave through the app, as well as clock in and out. We send communications via the Deputy Newsfeed and often utilize the feature that requires message confirmation to ensure that everyone is up to date on protocol changes or HR announcements.
  • Scheduling staff.
  • Leave requests.
  • Company-wide notifications/communication.
  • Timecard recordkeeping.
  • Newsfeed could be better organized and searchable.
  • More customization for payroll to include Alternative Work Week Overtime calculations.
  • Tech support that is more experienced with the software.
  • Assigning custom permissions to managers and supervisors.
  • Company-wide notifications only being allowed during working hours or within a specific time frame.
  • Time saved making the staff schedule.
  • Integration with our payroll software has lead to improved accuracy.
  • Compliance with posting for legally required documents has improved.
  • Employee engagement and retention has improved because staff feel empowered to communicate with their team members via Deputy.
  • QuickBooks Time (formerly TSheets)
Deputy had more customizations and was easier to use than TSheets. It better suited us because it also had the Newsfeed feature, which T Sheets did not. We have found the Deputy Newsfeed to be invaluable and the main method we use for communicating team wide. TSheets didn't have the capabilities we needed for multiple sites and didn't exceed Deputy's features.

Do you think Deputy delivers good value for the price?

Yes

Are you happy with Deputy's feature set?

Yes

Did Deputy live up to sales and marketing promises?

Yes

Did implementation of Deputy go as expected?

Yes

Would you buy Deputy again?

Yes

Deputy is incredibly intuitive and the app is really user friendly. We have a wide range of staff in ages and backgrounds and tech comfort level. Despite that, all of our team members have been able to use the app to request time off, plan their schedules, communicate with managers and team members, and clock in and out. They are able to easily view their time sheets and submit corrections as needed as well. The website version is great too! The folks who don't have space for the app on their personal devices have been able to easily use alternatives since all features are also available on their website version or iPad Kiosk.
Deputy was easy to implement. They have made MANY improvements since we onboarded about 5 years ago. I don't know that my specific experience would be the same now, but it was easy the team did not have difficulty adjusting to using the program when we transitioned over.
Deputy is great for small business management. It helps team members know when they are working and communicate with them effectively. It's great for businesses that have hourly employees. It would be less effective in an environment where staff were mostly exempt employees who do not have to clock in and out. It would still be helpful for scheduling and announcements/communications with the staff, however.