Really easy to use and manage
October 07, 2021

Really easy to use and manage

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Deputy

We use Deputy for scheduling and timesheets across all of the companies in our portfolio. We use it for all departments for scheduling of hourly and salary staff as well as timesheets and payroll purposes. We did extensive research to determine which software met our needs, as we were looking for flexibility in implementation and confidence in reporting and found Deputy met those criteria.

Pros

  • Easy to edit when staff inevitably make mistakes.
  • Easy to implement.
  • Easy to navigate on the backend.

Cons

  • Ability for each employee to be granted different sign in permissions (i.e. - most staff sign in via tablet, some should be able to sign in via SMS).
  • More segmented employee levels to protect data that not everyone needs access to.
  • Payroll is much faster, owners can now do payroll from anywhere.
  • Scheduling is much faster, with lots of oversight ability.
  • QuickBooks Time (formerly TSheets)
We liked the reporting of Deputy and the customizations available that TSheets did not provide.

Do you think Deputy delivers good value for the price?

Not sure

Are you happy with Deputy's feature set?

Yes

Did Deputy live up to sales and marketing promises?

Yes

Did implementation of Deputy go as expected?

Yes

Would you buy Deputy again?

Yes

Deputy is really easy to implement, and is easy to learn. The backend is very intuitive and is customizable for the workforce that we manage.
We literally went from using manual time cards one day to Deputy the next day and nearly all of our staff picked it up quickly. For those who weren't quite sure about the process and made mistakes, they were easy to fix and train.
Ceridian Powerpay, QuickBooks Commerce (formerly TradeGecko), QuickBooks Online
Any time we work with hourly or scheduled staff (i.e. shift work) we turn to Deputy. We do not use it for salaried office staff on smaller teams who report to the same location to the same manager on a routine basis.

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