Deputy is the employee scheduler you've been needing!
October 20, 2021

Deputy is the employee scheduler you've been needing!

Hilary Gray | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Deputy

Deputy is a software that is vital to our organization. We have two business that I have incorporated the use of Deputy at and we would not be able to function without it. It helps us to manage schedules and leave requests, maintain budgeting, and communicate all in one place. I love that there is an app associated with the software, as it ensures everything is accessible!
  • Accessibility - the app and webpage are easy to navigate and learn.
  • Training - I love how involved the team is and the opportunities that they offer to customers to learn more about Deputy. Even being a seasoned user, I appreciate the information and time spent to further my experience and knowledge with Deputy.
  • Scheduling - I have used a few scheduling software and Deputy excels by far in all scheduling categories. It is easy to learn, navigate and master. It also is so practical and extremely accessible in terms of having the app for our team members to use.
  • App - Thank you for creating an app that is seamless and trouble free. Many of the other scheduling software that I previously used did not have an app or it was overly complicated to use. I am so appreciative of it!
  • Ease of updating shifts/request through the app. It would make it easier for management on the go when unable to log into a computer to complete this process.
  • Modify more color options in the schedule to personalize it more.
  • Turn off feature for the clock-in/clock-out notifications/usage. We do not need this feature and the alerts can be a bit overwhelming.
  • We save hundreds of dollars now because of the budgeting features. I appreciate how well everything is labeled and viewable while in the scheduling process so that you're able to see what your spending cost per day is as well as per team member.
  • It has also helped to keep us accountable as well as gently remind us about raises and incentives for our team members, which has helped boost our employee morale even more. I love that the details are easily viewable so that I am reminded where my team is at daily.
  • Deputy
We have used Word document schedule templates, When I Work, Homebase, and Google Sheets with no ease or success in comparison to Deputy. The app in itself makes it excel alone compared to other scheduling companies as it's free, easy to navigate, and consistent. But the features are unparalleled to its counterparts. I appreciate the fact that you pay a tiny percentage per employee rather than a bulk price for a group of set people. It just makes sense and it is extremely affordable. I love that you can incorporate a budget and maintain it through Deputy, as well to ensure your business plans can stay on track. Even through COVID, Deputy as a company took care of its clientele, and for that, we will always trust our business with Deputy.

Do you think Deputy delivers good value for the price?

Yes

Are you happy with Deputy's feature set?

Yes

Did Deputy live up to sales and marketing promises?

Yes

Did implementation of Deputy go as expected?

Yes

Would you buy Deputy again?

Yes

Usability is great. Even for our not-as-tech-friendly team members, Deputy is a breeze to pick up and learn. From the app to the web browser to the customer support team, everything is accessible. I appreciate that they send out webinar trainings and check in to ensure you are using the software to its fullest capability. It makes me feel valued and like they truly care how your experience is.
If you're looking for a company that genuinely cares about your experience and continues to help you enhance your business in ways that you weren't able to before, through scheduling, budgeting, communicating, and accessibility, this is the one for you. I cannot say enough good things about my experience with Deputy or their team. Our business is forever grateful to you all!
Deputy is an asset to all companies. I can't imagine scheduling/budgeting your business without it, regardless of how many employees your company has. Before Deputy, we were using Word documents to build a schedule template while also trialing other scheduling companies with no success or satisfaction. The ease in making the schedule as well as communicating with our team members for task/request off is accessible and easy. It has turned a daunting task into an enjoyable one.