Item: Deputy
Rating: 8
Author: James De-Machen

Overall Satisfaction with Deputy

Use Cases and Deployment Scope

At James Removals, we use Deputy for shift allocation, holidays, timesheets, and newsfeed. I have been very impressed with Deputy and it has been a massive help to my business, however, I think it needs to add training requirements and contracts to make it even more useful to my business.

Pros and Cons

Pros

Shift allocation.
Timesheets.
Clock in options.
Holiday request.

Cons

Training records or requirements.
Holiday calendar would be useful.
Live chat knowledge improvement.
Additional options for management area, need to customize staff access in more detail.

Return on Investment

Streamlined all areas of employment.
Allowed for mobile staff management.

Key Insights

Do you think Deputy delivers good value for the price?

Yes

Are you happy with Deputy's feature set?

Yes

Did Deputy live up to sales and marketing promises?

Yes

Did implementation of Deputy go as expected?

Yes

Would you buy Deputy again?

Yes

Usability

It can improve in some areas to make it a 9 or 10.

Implementation Rating

I was helped along with it directly.

Likelihood to Recommend

An excellent all-around staff management tool.

Using Deputy

Users and Roles

40 - All aspects of the business.

Comments

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A fantastic staff management tool