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Good so far. I'd recommend to others.
Updated November 04, 2021

Good so far. I'd recommend to others.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Deputy

We have several projects and with Deputy we easily divide which costs as it has a feature of location. The best thing from manager perspective is also the scheduling feature where it allows them to manage the roster more easily. As me, software engineer, I like the way how the API is built. It is quite straightforward and not too complicated. In fact, I was the one who suggests Exel group to move to Deputy. We used Replicon before.
  • Scheduling.
  • TimeSheet with mobile and detect location.
  • Editing timesheet needs to be approved straight away (not always our case).
  • Cost saving (compared to Replicon).
  • Application Programming Interface (API).
In terms of cost, Deputy is cheaper and it has a scheduling feature whereas not for Replicon. However according to HR manager, Replicon is more user friendly in terms of functionality and GUI. As for me, I would prefer Deputy's API connection compared to Replicon's. It is more complex to be honest. Deputy's better.

Do you think Deputy delivers good value for the price?

Yes

Are you happy with Deputy's feature set?

Yes

Did Deputy live up to sales and marketing promises?

Yes

Did implementation of Deputy go as expected?

Yes

Would you buy Deputy again?

Yes

I don't use much and more in API connection. However, I helped the HR to set up. According to them, the usability is not as good as Replicon but still ok for them to manage. I think this is more about reporting feature and the way they work. For other users, they don't have any issue at all.
How about to build face recognition too? I was thinking to build my own regarding this. But, my company hasn't given me enough time for me to implement this. This will allow the users to sign in the morning or at construction sites without needing them to apply on their phone. Sometimes, they don't bring their phone.
MYOB, Microsoft 365 (formerly Office 365), Google Cloud Datastore
Best for rostering, and scheduling and also it is not too complicated for users to use. Also it is a bit hard for users if they forgot to clock on, and the person who they contact to adjust their timesheet needs to approve it at the same time. Sometimes this is not always the case because the manager / HR just wants to fix it but unable to cross check what or how many hours should be approved.

Using Deputy

15 - Constructions.
1 - API connection, create user, delete users.
  • Timesheet.
  • Schedule.
  • Application Programming Interface (API).
  • Scheduling.
  • Face recognition?
Cheaper than competitor.

Evaluating Deputy and Competitors

Yes - Replicon. Deputy is cheaper and suggested by me.
  • Price
  • Product Usability
  • Prior Experience with the Product
API connection is easier and cheaper price on monthly basis.
As long as it has API connection, I'd consider it.

Deputy Implementation

Deputy Training

Configuring Deputy

There should be some configuration to apply all and not per location only.
Apply configuration to all, not per sites.
No - we have not done any customization to the interface
No - we have not done any custom code

Deputy Support

ProsCons
Quick Resolution
Knowledgeable team
Kept well informed
Immediate help available
Support cares about my success
Poor followup
Problems left unsolved
Escalation required
Need to explain problems multiple times
Slow Initial Response
No, because not needed at this stage.
Yes, January-February 2021. Those were the time we just started using Deputy.
Very supportive.

Using Deputy

ProsCons
Like to use
Easy to use
Well integrated
Quick to learn
Feel confident using
Unnecessarily complex
Requires technical support
Inconsistent
Cumbersome
Lots to learn
  • Timesheet.
  • Mobile apps.
  • Scheduling.
  • Editing timesheet.
  • Reporting.
Yes - Good.

Deputy Reliability

Integrating Deputy

Easy to understand.
  • powerBI
Using API connect to database on hourly basis before pulled out by Power BI.
  • API (e.g. SOAP or REST)

Relationship with Deputy

Upgrading Deputy

  • Cheaper.
  • Having scheduling feature.