Room for improvement, but has a good foundation.
October 27, 2021

Room for improvement, but has a good foundation.

Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Overall Satisfaction with Deputy

We use it for our firm's time tracking and also our clients use it for their businesses and employees.
  • Track time.
  • There is no firm portal.
  • It does not integrate well with payroll processors when you have multiple clients.
Deputy we are stuck with, ideally [I think] we would have got another solution.

Do you think Deputy delivers good value for the price?

No

Are you happy with Deputy's feature set?

No

Did Deputy live up to sales and marketing promises?

No

Did implementation of Deputy go as expected?

No

Would you buy Deputy again?

No

It is built by techies for techies, not for ordinary business owners.
There was no support.
They need to improve customer service and integrations.