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Deputy Review
October 28, 2021

Deputy Review

Narelle Larkins | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Overall Satisfaction with Deputy

A convenient way to track multiple employees across various divisions. Multiple user approval levels are required and keep all timesheets in one place. [In my opinion,] set up can be problematic with so many users, especially accessing information that is not readily available generally, e.g. payroll information.
  • Easy to use timesheets.
  • Easy to use leave applications.
  • Easy approval for managers.
  • Simple timesheet reporting.
  • Setup assistance.
  • Access to people directly for assistance.
  • [It is] inexpensive timesheet recording.
  • We're probably not going to use it to full capability.
  • QuickBooks Time (formerly TSheets)
Syncs with our job's scheduling program and our payroll system. More expensive, but better suited for less data entry on jobs and payroll. We do not sync Deputy to payroll, so [it is a] quite laborious task data entering timesheets manually.

Do you think Deputy delivers good value for the price?

Yes

Are you happy with Deputy's feature set?

Yes

Did Deputy live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Deputy go as expected?

I wasn't involved with the implementation phase

Would you buy Deputy again?

Yes

Generally easy to use, but, [in my experience,] changing settings was problematic. [I felt like I] couldn't speak to a person directly and it took too long get the answers required.
It is suited for easy timesheet recording. I believe in a retail setting it would be fantastic. [In my opinion,] using [it] for a trade-based business can be problematic as we use multiple systems for multiple uses and data can get lost between our systems for payroll.