What a time saver!
October 28, 2021

What a time saver!

Rob Mitchell | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Deputy

We use Deputy across 3 departments within the school, letting, medical and estates management. The original issue we were trying to solve was the timesheet and scheduling process for the medical team, all of their processes were very manual which meant timesheets were taking a lot of management time to collate and process. It was quickly realized that this could also work for the other two departments in the school to improve the efficiency of the teams and save management time.
  • Scheduling is so quick and easy with Deputy.
  • Timesheets are generated automatically which saves chasing for individual timesheets.
  • The App allows all staff to see what is happening and helps with communication.
  • The only function that would be useful is the ability to pay a one off on-call rate for our medical staff, rather than an hourly rate, although there is a work around that Deputy helped us work out.
  • Deputy has saved us on average 3 hours a month of management time.

Do you think Deputy delivers good value for the price?

Yes

Are you happy with Deputy's feature set?

Yes

Did Deputy live up to sales and marketing promises?

Yes

Did implementation of Deputy go as expected?

Yes

Would you buy Deputy again?

Yes

Deputy is very easy to use, some staff didn't even need showing how to use the app, they simply accepted the invite, downloaded the app and off they went. It does everything we need and has made our lives so much easier.
The team at Deputy were amazing during the setup stage, I had a couple of questions as we have quite unique staffing rotas and they were really quick to respond and always keen to help, jumping on video calls within the same day.
Deputy suits our departments really well, especially for all of our casual staff. It allows us to schedule shifts that staff can pick up via the app without even chasing or prompting; it has also saved our accounts department a lot of time as they can simply access Deputy and produce a report of all timesheets to be paid and see that they have all been approved by the appropriate manager, so there is no chasing around for signatures, etc. in order to pay staff.