Simple, affordable, easy to use system
November 11, 2021

Simple, affordable, easy to use system

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Deputy

Our whole firm uses Deputy for non-exempt employees to log hours and request leave.

Pros

  • Intuitive interface, new users need minimal training
  • Allows users to accomplish tasks very quickly, no waiting for pages to load
  • Syncs with our payroll system
  • Can custom configure how much control you want users to have - everything from just clock in/out to allowing them to modify their own time and schedules

Cons

  • Recently the support experience has been lacking - move towards auto bots who cannot actually answer detailed questions, and lag time when receiving responses from live help technicians are significant
  • They appear to be developing a new version of the software, and some functionality, particularly with regard to [the] mapping of leave categories, has stopped syncing to our payroll provider
  • Interface could be more modern in appearance, it seems a bit outdated
  • Saves us a ton of time versus other time tracking options used in the past
  • Love that it syncs with our payroll, has eliminated time spent on data entry as well as errors
  • Like the feature for users to request leave through Deputy that also syncs to our payroll provider so that they are able to view and track their own leave balances
Deputy is so much simpler and easier to use than Paylocity, particularly for a small organization. It is also much cheaper. I would not recommend Paylocity to a small or even mid-size organization.

Do you think Deputy delivers good value for the price?

Yes

Are you happy with Deputy's feature set?

Yes

Did Deputy live up to sales and marketing promises?

Yes

Did implementation of Deputy go as expected?

Yes

Would you buy Deputy again?

Yes

Very easy to start using immediately, users need little to no training.
We had zero issues during implementation, although we are a small organization with a simple structure and are only using the timekeeping feature.
Deputy is affordable, functional, and easy to use. It syncs with numerous payroll providers, saving us a significant amount of time. We only use the time features for clocking in/out and requesting/tracking leave, so I cannot comment on the scheduling feature. I would recommend it for any organization looking for a simple, affordable, and easy-to-use timekeeping solution.

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