Item: Deputy
Rating: 10
Author: Verified User

Overall Satisfaction with Deputy

Use Cases and Deployment Scope

Deputy is used to create weekly schedules for the company. It also used to manage availability and leave requests, and for employees to offer or trade their shifts to ensure coverage. We also use it to analyze our coverage vs sales history.

Pros and Cons

Pros

Scheduling.
Leave requests.
Payroll export.

Cons

Lock in store hours to the schedule.
Easier for customers to registers.
See who's on leave while scheduling.

Return on Investment

The integration of scheduling, time cards, and payroll has cut 75% off of our company's time to perform each of these functions separately.
Our payroll is much more accurate - employees are paid exactly for the hours they works.
Employees can communicate with management and each other much more efficiently to ensure their shifts are covered.

Alternatives Considered

When I Work

The products are similar, but I liked Deputy's payroll integration better, and our national co-op network negotiated better pricing with Deputy than I could get with When I Work.

Key Insights

Do you think Deputy delivers good value for the price?

Yes

Are you happy with Deputy's feature set?

Yes

Did Deputy live up to sales and marketing promises?

Yes

Did implementation of Deputy go as expected?

Yes

Would you buy Deputy again?

Yes

Usability

Usability is great, but I'm not sure if improvements could be made to help employees who aren't as tech-savvy, particularly older employees.

Implementation Rating

We had some payroll integration issues consumed a lot of my time that I felt could have been avoided.

Other Software Used

Google Workspace (formerly G Suite), Spectrio

Likelihood to Recommend

Deputy is great for businesses that require some level variable scheduling and have multiple departments, and also for businesses that use a payroll service to fully take advantage of the timesheet and payroll integration features. It requires most or all of your employees to be willing to use the app on their smartphones.

Comments

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Deputy is great for scheduling, time card, and payroll integration