Item: Deputy
Rating: 9
Author: Brock Preston

Overall Satisfaction with Deputy

Use Cases and Deployment Scope

We utilise Deputy to roster all of our staff on their shifts, often multiple shifts across multiple locations. It allows us to have an overview of our staffs' allocation to the requirements of each job. We often have multiple jobs at multiple sites running at the same time. We need to ensure the right people are in the right location at the right time.

Pros and Cons

Pros

Allows a visual layout of staff allocation.
Shows us who has confirmed the shift.

Cons

Ability to have the same person allocated to several tasks at one site but only need to confirm the overall time.
Easier layout view for when team have multiple shifts in one period.

Return on Investment

We cut our rostering time down by half.
Having real-time access for employees with shift times has eliminated people turning up at the wrong time.

Key Insights

Do you think Deputy delivers good value for the price?

Yes

Are you happy with Deputy's feature set?

Did Deputy live up to sales and marketing promises?

Yes

Did implementation of Deputy go as expected?

Would you buy Deputy again?

Yes

Usability

It solves the vast majority of our rostering needs. We work on live events which often results in a constantly changing environment.

Implementation Rating

None really.

Other Software Used

Current RMS

Likelihood to Recommend

Allowing us to allocate resources and plan months in advance while being able to edit shifts on the day and have the team confirm these instantly is great. There are industry-specific floors that we work around but we also work in a very unique industry where resource management is ever-evolving.

Comments

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Deputy solutions based.