Overall Satisfaction with Dialpad
It is used by the Benefits Assistance Program and the Senior Help Line, two call centers at the organization.
- Easy to handle
- Clear communication
- No background or interference during the call
- The transcript, in Spanish it doesn't work
- Makes our job easier
I did not make the selection. My supervisor did and considered Dialpad the best option.
Do you think Dialpad Ai Voice delivers good value for the price?
Yes
Are you happy with Dialpad Ai Voice's feature set?
Yes
Did Dialpad Ai Voice live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Dialpad Ai Voice go as expected?
I wasn't involved with the implementation phase
Would you buy Dialpad Ai Voice again?
Yes