1. Home
  2. Unified Communications as a Service (UCaaS) Solutions
  3. Dialpad Ai Voice Reviews
  4. User Review of Dialpad Ai Voice
Great product!
September 24, 2020

Great product!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dialpad

Dialpad is being used in specific customer-facing departments at my company. It is easy to set new users up and get them up to speed. We use the phone tree feature to direct the calls to the correct department, which saves our Office Manager a lot of time.
  • Easy to set up
  • Easy to use
  • Good support chat
  • Sometimes it's hard to get phone numbers in our area code
  • Helps us respond to our customers
Every single time I have reached out via chat, someone has been able to help me out.
Dialpad does a great job as our company phone system. It's easy to onboard new users and easy to assign them to the appropriate department.

Do you think Dialpad Ai Voice delivers good value for the price?

Yes

Are you happy with Dialpad Ai Voice's feature set?

Yes

Did Dialpad Ai Voice live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Dialpad Ai Voice go as expected?

I wasn't involved with the implementation phase

Would you buy Dialpad Ai Voice again?

Yes

I love Dialpad's push-to-cellphone feature! This allows me to never miss an important call. I usually never pick up calls from unknown numbers, and I like how Dialpad can push calls and show your Dialpad phone number so I can distinguish between a spam and a work call.