Item: Dialpad Ai Sales Center
Rating: 9
Author: Verified User

Use Cases and Deployment Scope

We use Dialpad Sell every single day for communicating with prospects in our pipelines as well as current client partners. The system is easy to use, has a great interface, and is great for tracking our communication efforts and team metrics.

Pros and Cons

Call forwarding
Voicemail transcripts
Call tracking
Phone preferences/settings

Connection/ringing

Return on Investment

Allows for our team of 20 sales executives to reach out to over 1,000 prospects annually
Achieved 258 closed client cases all using call/text Dialpad Sell functionalities for client outreach, along with email.

Key Insights

Do you think Dialpad Ai Sales Center delivers good value for the price?

Yes

Are you happy with Dialpad Ai Sales Center's feature set?

Yes

Did Dialpad Ai Sales Center live up to sales and marketing promises?

Yes

Did implementation of Dialpad Ai Sales Center go as expected?

I wasn't involved with the implementation phase

Would you buy Dialpad Ai Sales Center again?

Yes

Other Software Used

Salesforce CMS, Google Meet, Slack

Likelihood to Recommend

Reaching out to prospects and being able to refer back to our call transcripts. Any time I wrap up a call with a prospective client, I am able to rename our call & their contact information for east reference to keep things organized within my sales desk. Dialpad also integrates very well with external products such as Salesforce, Slack, and Gmail. Using Dialpad Sell with these products hasn’t not only enhanced them but has also improved by closing success rate and allows me to get deals done 20% faster. Not appropriate for personal use or non business related calls.

Amazing Prospect & Client Communication Tool!

Overall Satisfaction with Dialpad Sell