Great VoIP Business Phone System!
June 15, 2021

Great VoIP Business Phone System!

Joshua Rubin | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dialpad Talk

Accepting live transfer insurance leads calls. A central VoIP system that has strong three-way calling and a strong signal. The support is great. I also really like the AI feature to help with conversations on calls. This addresses the problem of not having a central phone system that we can monitor to work with.
  • Three-way calling
  • Mobile app
  • Call recording
  • Calling recording automated on regular version
  • CRM integration on regular version
  • Faster desktop app response
  • Call recording
  • Smart phone app
  • Desktop app
  • No glitches on calls
  • Less time on hold when you need support
  • More caring support staff
Lower price and fewer glitches, better features, and more user friendly. I used to have another company that took hours to get someone on the phone for support. With Dialpad Talk, I have someone in an instant and they are very helpful. Never once had any glitches, unlike other companies I've been with in the past

Do you think Dialpad Ai Voice delivers good value for the price?

Yes

Are you happy with Dialpad Ai Voice's feature set?

Yes

Did Dialpad Ai Voice live up to sales and marketing promises?

Yes

Did implementation of Dialpad Ai Voice go as expected?

Yes

Would you buy Dialpad Ai Voice again?

Yes

It suits my needs as an independent agent and I'm sure it would do well for larger organizations as well. If you're getting live transfers and need to have three-way calling, its a really good choice. If you want your incoming calls to be logged and recorded, it works great for that as well.