Great Service at an affordable cost
Updated January 01, 2021

Great Service at an affordable cost

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dialpad Talk

It is used only by me, as replacement of my mobile phone.
  • I can use my PC to make calls, which is convenient.
  • I can send SMS and MMS messages very easily from my PC.
  • All the calls are synced across all my devices.
  • I can talk anywhere, even if mobile signal is weak.
  • I can easily track voicemails.
  • My contacts are synced with Office365, which is very convenient.
  • It can add call memo option.
  • I haven't used it long enough and currently using only one line. Considering its very affordable rate, if the service quality remains the same, I am sure it will provide significant ROI.
I used Google Voice free service. It helped me, however, I was getting tired of using their web interface. Sometimes, the call quality suffered a lot. Also, their SMS and MMS services were not convenient enough.
I used RingCentral almost 10 years ago and was not too happy with their interface. Also, their call quality was not that good, most likely due to lack of stable internet signal.

Do you think Dialpad Ai Voice delivers good value for the price?

Yes

Are you happy with Dialpad Ai Voice's feature set?

Yes

Did Dialpad Ai Voice live up to sales and marketing promises?

Yes

Did implementation of Dialpad Ai Voice go as expected?

Yes

Would you buy Dialpad Ai Voice again?

Yes

Dialpad, through its convenient features, makes it easier to track calls. It's especially suited for people who are in and out of their offices a lot.
As the service relies on internet signal, it's not wise to use it when WiFi signal is not reliable.