Great Communication Product for Working Professionals
July 05, 2021

Great Communication Product for Working Professionals

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dialpad Talk

We used Dialpad Talk to call, leave voicemails, send texts, track performance, and to transcribe out conversations with our customers. It is used throughout the entire organization and allows us to ensure we are fully equipped to be able to provide excellent communication for our customers. It also allows us to use our company specific phone number and take calls on your mobile phone through the Dialpad Talk app.
  • Dialpad Talk is a well rounded and convenient tool that allows its users to communicate with their customers in an easy and efficient way.
  • The mobile friendly app allows me to take calls and communicate with customers while on-the-go.
  • Dialpad Talk is able to transcribe the conversations you have, so that you have written dialogue of all your calls.
  • The transcribed dialogue is not perfect. Sometimes the transcription would be very off from the actual words being spoken.
  • Calling capabilities.
  • Communication metrics.
  • Ease of use.
  • It’s made communicate with customers too notch.
  • There are certain metrics that we track through Dialpad that allows us to see different areas in which we can improve upon.

Do you think Dialpad Ai Voice delivers good value for the price?

Yes

Are you happy with Dialpad Ai Voice's feature set?

Yes

Did Dialpad Ai Voice live up to sales and marketing promises?

Yes

Did implementation of Dialpad Ai Voice go as expected?

Yes

Would you buy Dialpad Ai Voice again?

Yes

Dialpad Talk works great when I need all the capabilities of a mobile device from my laptop. It’s great for when I need to speak to customers on the phone or when I need them to leave me voicemails. It also allows me to take calls from my mobile phone with my company phone number through the Dialpad Talk app.