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Dialpad Experience
August 25, 2021

Dialpad Experience

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dialpad Talk

We use [Dialpad Talk] to stay in contact with our borrowers and lenders.
  • Keeps a history of placed and received calls
  • I thought it would ring on the computer but it rings on my phone and I do not know the call is from dialpad or a personal call to me.
  • It gives those of us who are working from home to have a number that is not my personal number.

Do you think Dialpad Ai Voice delivers good value for the price?

Not sure

Are you happy with Dialpad Ai Voice's feature set?

Yes

Did Dialpad Ai Voice live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Dialpad Ai Voice go as expected?

I wasn't involved with the implementation phase

Would you buy Dialpad Ai Voice again?

Yes

[An issue I have with Dialpad Talk is] I have customers that would not answer their phone because the call comes across "unknown", so I sent them a text to let them know that I was trying to call them.