Excellent overall package
October 11, 2022
Excellent overall package
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Dialpad Talk
We use Dialpad Talk to manage all incoming and outgoing telephone calls. Dialpad Talk gives us enterprise call centre level features at a price that works for us as an SME. The features that we find most useful include company wide call recording and the online reporting dashboard. Dialpad Talk has allowed us to monitor exactly what's going on with phone calls across our site and make changes to procedures and performance manage staff where required.
- Call recording
- Online dashboard
- SMS facility in UK
- Deskphone support
- Call recording
- IVR menus
- custom greetings
- Employee performance management
- Resolve customer disputes
Dialpad Talk overall gave us the most features at the best price
Do you think Dialpad Ai Voice delivers good value for the price?
Yes
Are you happy with Dialpad Ai Voice's feature set?
Yes
Did Dialpad Ai Voice live up to sales and marketing promises?
Yes
Did implementation of Dialpad Ai Voice go as expected?
Yes
Would you buy Dialpad Ai Voice again?
Yes