Dialpad Talk is a great service
October 21, 2022

Dialpad Talk is a great service

Jacob Cloward | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dialpad Talk

We use it to call potential customers and find businesses that need our services. We integrate it, with our CRM and are able to effectively call companies with the Dialpad Talk plugin, simply by clicking on the number within the CRM. It is a very good service for us. We love it!
  • Contact Customers
  • Contact potential customers
  • Plugins for Google help it work seemlessly to fit our needs
  • cost at times can feel a bit high
  • easily switching numbers
  • asking for more licenses is often difficult
  • contact customers
  • contact potential customers
  • route calls to designated areas within the company
  • Allows us to montior how many calls our sales people are making
  • allows us to monitor length of calls being used with dialpad
  • allows us to go back and listen to recording of phone calls
we haven't used any other services.

Do you think Dialpad Ai Voice delivers good value for the price?

Yes

Are you happy with Dialpad Ai Voice's feature set?

Yes

Did Dialpad Ai Voice live up to sales and marketing promises?

Yes

Did implementation of Dialpad Ai Voice go as expected?

Yes

Would you buy Dialpad Ai Voice again?

Yes

Trying to get more licenses for us to add mroe sales people to the program is often difficult. we try to work with one of their resellers in T-mobile to get this done, but it is less than affective from time to time. besides this we have enjoyed the product for the most part, and highly recommend it for others, with similar needs.