JT Famularo - Sands Investment Group
October 21, 2022

JT Famularo - Sands Investment Group

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dialpad Talk

Here at Sands Investment Group, Dialpad is used to track call counts, analyze call outcomes, and review call recordings. The business problems the product addresses include trying to see conversion on cold calling. I personally use a dial pad to keep track of how many cold calls I make per day, per week, month, and quarter. I also enjoy using the recording feature. it allows me to review the conversation to see where I could improve in my cold calling. I also use the recording to double back and find any missing important information the prospect gave me.
  • number of calls
  • recording
  • organization
  • analytics
  • statistics
  • call lag -- sometimes there is a delay between my talking and the person on the receiving end.
  • call clarity - to improve static of calls, once in a while, the signal is not strong.
  • reviewing the call - using the recording feature.
  • call count - seeing how many calls were made per day, week, month, etc.
  • The positive impact dial pad has made on my objective is that it makes me remained disciplined in making sure I hit my cold calling targets
  • the negative impact, occasionally my number comes up as spam.
Dialpad is the only call tracker I use. There are no other products like the dial pad I use.

Do you think Dialpad Ai Voice delivers good value for the price?

Yes

Are you happy with Dialpad Ai Voice's feature set?

Yes

Did Dialpad Ai Voice live up to sales and marketing promises?

Yes

Did implementation of Dialpad Ai Voice go as expected?

Yes

Would you buy Dialpad Ai Voice again?

No

Tracking the number of cold calls I make in a day. For example, this past Wednesday I broke the company record on the number of cold calls made in a day. I was successfully able to track my data per hour with Dialpad. Also, dial pad is well suited to replay the call. It allows me to review and see where I can improve my cold calling techniques.