Love Dialpad Talk (fall in love with the Text messages it was a huge thing for us)
October 25, 2022

Love Dialpad Talk (fall in love with the Text messages it was a huge thing for us)

John Eggleston | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dialpad Talk

Dailpad Talk has been a amazing assist to our team; when Covid-19 hit, we where faced with communication issues and scrambling to find a reliable Phone service that would fit our needs, Dialpad Talk has done so and has gone beyond our expectations.. we use it on our PC's and on our Cell phones, and both options have worked flawlessly. we love the fact we can respond to our techs in the field through text messages we all can see the message and see other employees responses, this also helps us ID what was the last thing done so the next Support guy can pick up after them without hunting anyone down. also transferring Images taken and sent to us to the support ticket is easy with the PC App... Over all we are impressed and very happy with the decision to use Dialpad Talk
  • both PC and Phone Apps work flawlessly
  • the features and analytics are amazing and handy
  • easy to setup and get going..
  • straightforward
  • call translate to text could use some help but really i don't have anything else.
  • text messages we can see everyone's responses
  • call logs and who answered the call
  • auto recording calls.
  • its been positive, we are able to manage better call management
Dialpad Talk has better call handling and text messages (text messages was a huge hit for us)

Do you think Dialpad Ai Voice delivers good value for the price?

Yes

Are you happy with Dialpad Ai Voice's feature set?

Yes

Did Dialpad Ai Voice live up to sales and marketing promises?

Yes

Did implementation of Dialpad Ai Voice go as expected?

Yes

Would you buy Dialpad Ai Voice again?

Yes