May 19, 2016


Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with DigitalPersona Altus

We mainly use Digital Persona across our organization to perform windows authentication on our workstations. This was done in an attempt to limit the amount of forgotten password help desk calls. It also helps prevent unintentional discovery of someone's password. It seems to have accomplished this for the most part. We have a few websites and applications that are used across the organizations that we have set up managed logins for. We have opted to give our users the opportunity to take advantage of this.
  • Windows Logins. I have uninstalled the program and re-installed and after a reboot, it just works. I have not found another product out there that integrates as well and seamlessly with Windows.
  • Saved credentials for websites and applications. It is very simple and intuitive to set up Altus to provide credentials to websites and applications. Most of my user base did it without calling the help desk. We had kind of a rocky conversion to Altus, but everyone has picked up on the changes.
  • Managed Logins. Using the Password Manager to create managed logins for websites and applications could not be easier. It is effortless and very intuitive to perform these functions for my organization. It really could not be any simpler. It picks up 99% of logins and the rest can be created through and easy to complete process.
  • The Altus workstation client is slow to load.
  • When Altus verifies your fingerprint and is trying to insert your credentials into an app or website, it can take a minute. It can sometimes be slower than if you just entered it.
  • Helps us meet regulatory compliance.
  • We are protecting our workstations.
  • Cloud based applications that provide us information on members.
  • We are also protecting our private cloud applications with Altus.
Institutions that are more security conscious and are handling lots of NPI data need to think carefully about this product. It can help with your regulatory compliance standards. I also think this works better in a larger organization and organizations with a lot of customer facing staff to help secure those workstations and kiosks.