Item: DISCO Ediscovery
Rating: 10
Author: Tonia Kuesel

Overall Satisfaction with DISCO Ediscovery

Use Cases and Deployment Scope

Document review, deposition preparation, and trial preparation

Pros and Cons

Pros

filter searches
exhibit sets
Ease of use - not counter-intuitive

Cons

Providing a list of what DISCO can do i.e., translation applications

Business Outcomes

Cost savings
Easier to use and train others

Translation service - has saved in many respects. Love the filter applications - so much easier to narrow down the documents relevant to the searches Love the Exhibit Sets I can see easily what has been used and with what without having to dig through filed pleadings.

Price for Value

I have been able to use a discovery platform even on smaller cases where we traditionally do not because of cost restrictions. It has also made us look very good because our clients appreciate our keeping their vendor costs down while still being able to perform at the highest level.

Performance and Usability

I am able to bill less time to the client because DISCO filters allow me to search and retrieve documents much more effectively and allow me to move on to other issues. Other platforms like Relativity cost way too much and are much more difficult to navigate. I can't my own files or run my own productions on other platforms. DISCO allows me the choice and my hands aren't tied to extensive management and production costs.

Professional Services Quality

We have a wonderful relationship with Pinnacle Dallas - they handle all the management, and run whatever needs to be done quickly and effectively. Freeing me to do the work I need to do.

Managed Review

The cost was a huge driver but more than that it was the ease of use and the ability to offer to more of our clients than we would have been able to in the past due to cost and size.

Alternatives Considered

Relativity

DISCO is more cost effective, easier to use and outperforms the other platforms. DISCO makes me look good. :)

Key Insights

Do you think DISCO Ediscovery delivers good value for the price?

Yes

Are you happy with DISCO Ediscovery's feature set?

Yes

Did DISCO Ediscovery live up to sales and marketing promises?

Yes

Did implementation of DISCO Ediscovery go as expected?

Yes

Would you buy DISCO Ediscovery again?

Yes

Likelihood to Recommend

Cost-effective Ease of use (not a bunch of training required to perform searches) Easy to add reviewers Doc review platform is very helpful. Deposition prep is easy and keeping track of exhibits for Motions, depositions, and eventually trial. Would like to have a comprehensive list of other areas DISCO can be helpful i.e., the translation application is a huge cost saver in determining whether foreign language documents are responsive and worthy of translation by a certified translator.

Comments

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