DISCO is the best!
March 24, 2021

DISCO is the best!

Emil Forsblad | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with DISCO Ediscovery

DISCO is our favorite e-discovery tool, and it is used in over a half dozen matters at any given time. Managing e-discovery in complex litigation where there are hundreds of thousands of documents can be extremely time-consuming, and even more challenging to find the specific information requested by attorneys. DISCO is used by all legal team members and experts, the ability to consolidate and share work product in one platform is extremely valuable. Because the system is so intuitive it makes on-boarding new reviewers fast. But the best feature is the analysis it provides with AI/predictive coding, it is absolutely next level.
  • Predictive analysis on document sets to discover defensible bulk coding of thousands of similar documents with very high accuracy and confidence.
  • Easy to use filters and data visualizations to help manage overwhelming amounts of data.
  • Easy to use search features, with more robust search syntax than other systems.
  • Easy to manage batched review stages, and customize any possible review layout or coding imaginable.
  • DISCO is not cheap... When compared to some systems it appears overly expensive.
  • If it were less expensive, more clients would feel comfortable with the cost.
  • The value in DISCO is hidden, so the GB/Mo. cost appears inflated.
  • DISCO has allowed our firm to perform in-house reviews for everything except the largest and time-sensitive document reviews.
  • Utilizing DISCO AI we have been able to utilize our firm review resources on important documents, instead of generic or non-responsive documents.
  • Utilizing the data analysis and visualizations in DISCO we have been able to easily show gaps in received productions and demand further discovery.
Predictive coding allows us to focus our document review in ways not imagined before.
Data visualizations and filters, again, allow us to focus on documents in ways not available in other systems.
Batched document review manager has extensive functions that allow a very comprehensive workflow for review administrators, making batched review extremely manageable.
By avoiding a review of large populations of non-responsive documents we can reduce the overall e-discovery costs while focusing resources on more important material issues.
After using a web-based system, other systems appear unreasonably slow. The time it takes to process data, view individual documents, and to create a production is substantially lower with DISCO. My expectations have changed, and going back to other platforms is a bit of a drag.
DISCO support managers are always fast and extremely helpful. The system is so good we just don't need to use them as much.
We were under pressure to review and produce a very large number of documents at a time when we're just too busy. DISCO managed review came through with a very cost-effective solution and allowed us to focus our firm's resources on higher-level tasks and issue review.
DISCO is perfect for our large and complex matters, where early case assessment can be used to reduce monthly hosting costs. By utilizing the AI we can avoid costly eyes on review of non-responsive or unimportant documents by performing random sampling analysis on large sets of documents, this has been incredibly successful and the accuracy and confidence levels achieved are well beyond what can be expected with a contract review process.
For extremely large matters, the cost structure for DISCO is substantial- and we have clients who don't like the large monthly costs. I frequently see the value lost due to inefficiencies with other e-discovery systems, but that is impossible to quantify.