DISCO is the best eDiscovery software, hands down.
October 20, 2021

DISCO is the best eDiscovery software, hands down.

Eve Rashby | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with DISCO Ediscovery

We use DISCO Ediscovery to host, review, manage, and produce client documents and adverse productions, and for deposition and trial exhibits.
  • Ingests, tagging, productions
  • Fantastic search capability, even beginner users can master it with little training.
  • Customized reviewer profiling, very helpful for expert and client access.
  • Very easy for beginners and non-tech-savvy users--this is my #1 favorite thing about DISCO Ediscovery and the main reason I brought it into the firm.
  • I wish we could dismiss the redaction reasons box either per case or toggle it on and off. It's really annoying and in our practice we rarely, if ever, use it.
  • I would like to be able to tick checkboxes in document review, like in Relativity.
  • Search and redact would be extremely helpful, like in Adobe.
  • Tiny pinpoint redactions are very difficult to do in DISCO Ediscovery (Otherwise I love the redaction tool).
  • DISCO Ediscovery has enabled us to save our clients a significant amount of money by switching from Relativity and other bloated, vendor-managed databases.
  • Our document productions are more efficient because we manage our own data and do our productions in-house.
  • Managing batch reviews is a snap, the best I've ever experienced.
  • All in all, DISCO Ediscovery has lowered our stress level in dealing with client and adverse documents.
  1. Tagging--I love the flexibility and opportunities for creative tagging.
  2. Productions--I love the ability to customize and make my productions look exactly as I want them.
  3. Searching--The search functionality is a dream come true, and I learn more about it all the time. I especially love how easy it is to share searches with other users, especially novice users.
  4. In-app messaging--this is such a handy way to share documents and comments with other reviewers.
DISCO has been amazing in working with us to provide pricing that works for us. We are very happy with the value that we receive from DISCO.
There is no question that the ease of use of DISCO Ediscovery has improved our practice at all levels. Just the fact that I can put an elderly partner in DISCO Ediscovery and have them reviewing and tagging documents in 10 minutes says it all. I find new and creative ways to use DISCO Ediscovery all the time. Deposition, mediation, arbitration, and trial exhibits are a snap to tag, organize, and export. I love the ease of creating and exporting privilege logs. All in all, DISCO Ediscovery has helped us to streamline all areas of our practice.
With one rare exception, I have had nothing but positive experience with Professional Services. My questions are answered quickly and thoroughly. The folks are knowledgeable and explain things to me in a way that is clear and makes perfect sense. I have reached out for challenges with load file ingests, productions, and a number of other issues, and the Professional Services team (with that one rare exception) has always been there for me.
DISCO Ediscovery leaves them all in the dust. We selected DISCO Ediscovery for a lot of reasons, ease of use being the primary one.

Do you think DISCO Ediscovery delivers good value for the price?

Yes

Are you happy with DISCO Ediscovery's feature set?

Yes

Did DISCO Ediscovery live up to sales and marketing promises?

Yes

Did implementation of DISCO Ediscovery go as expected?

Yes

Would you buy DISCO Ediscovery again?

Yes

The best thing about DISCO Ediscovery is how user-friendly it is, for all levels of users. I can train the most anti-tech person and have them reviewing and tagging documents in 10 minutes (and loving it). It is a fantastic tool for all sizes of cases, from tiny productions to massive data sets. DISCO Ediscovery works well at every level. We use it for very small one-and-done productions and huge ongoing cases as well, and everything in between.