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Get actionable insights on your readers with DocSend
December 13, 2021

Get actionable insights on your readers with DocSend

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with DocSend, from Dropbox

We use DocSend to send monthly updates to the broader organization on what is happening in our particular charter
  • Seamless sharing of docs
  • Being able to see viewer impressions
  • Being able to see which sections of the doc the focus was high
  • Integration with our existing infra could be improved, especially Notion
  • Could go one level deeper into data and directly generate actionable insights
  • Being able to make recommendations in real-time when you're writing the doc even before you publish it
  • Seamless sharing
  • Viewer stats
  • Attention stats
  • We have better insights on where to focus
  • We can share the reports anywhere agnostic of platform
  • It being easy to use makes it highly usable across
I have tried Notion and Google Docs earlier. Even though Notion helps me know who has viewed the doc, and their last visit - it still doesn't tell me how many times has a doc been visited, which areas did they focus on. Google Drive only lets me know the change history of the doc but not any sort of view history. DocSend excels in all of these scenarios.

Do you think Dropbox DocSend delivers good value for the price?

Yes

Are you happy with Dropbox DocSend's feature set?

Yes

Did Dropbox DocSend live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Dropbox DocSend go as expected?

I wasn't involved with the implementation phase

Would you buy Dropbox DocSend again?

Yes

DocSend is a wonderful tool to send out updates on your products. This really helps gauge the interest of readers in the doc, the persona [who] is interested in the docs, and especially which sections are more helpful to the team. You should avoid using it in the scenario you don't want the other party to feel the pressure of being tracked - like 1:1 communication.