DocuSign saves you time!
February 12, 2016

DocuSign saves you time!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

DocuSign Professional

Overall Satisfaction with DocuSign

We are moving our company to a paperless system and use DocuSign for all offer letters and internal forms that need to be signed company wide.
  • Saves Paper
  • Lets us know where the document is sitting, if there is a hangup
  • Can easily resend the document
  • Easy to put together
  • Each time you sign, you have to "adopt" a signature
  • Can get lost in e-mails if reminders aren't set up
Great to collect multiple signatures, especially when someone is in another office

DocuSign Support

Haven't had to use it too much, but when I have they are super helpful
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
No escalation required
Support understands my problem
Support cares about my success
Quick Initial Response
None
The team walked us through on a scheduled meeting on how to use our multiple signature feature. They were super patient and very detailed

Using DocuSign

Easy to use, and user friendly
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • signatures
  • the reminders aren't automatically set