Overall Satisfaction with DocuSign
DocuSign allows for all of our sales and customer success team members to easily facilitate additions or adjustments to their contracted agreements. Mobile use is great. Changing signers seems like it could be a bit more simple/self-explanatory, but great interface and highly customizable fields and configurations.
- Easy to use alongside Salesforce
- Great mobile experience
- Good alerts
- Ease of changing signers.
- Changing an existing signer to a new role is difficult or maybe impossible without voiding and resending.
- Unexpected automated reminders can happen without diligently checking pre-set configurations.
- Easy interface to complete contracts on mobile or desktop.