DocuSign has truly helped us do business better
September 10, 2018

DocuSign has truly helped us do business better

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

DocuSign for Enterprise

Overall Satisfaction with DocuSign

We use DocuSign to send forms to clients that needs signed and we also use it as our secure email to deliver items with PII. Our whole organization uses it so we don't have anyone stop working to assign this task to anyone else and create a bottleneck. It addresses getting forms signed back quickly, and in some cases almost immediately. It also saves us money by not needing a separate secure email service.
  • DocuSign allows us to get signed forms back quicker than any other method. It is also very user friendly for our clients.
  • I was able to send items that needed signed by multiple parties to each of them at the same time and didn't have to wait for one to sign and return it then another. DocuSign allowed me to send it to both parties at the same time and they could sign at their convenience.
  • DocuSign allows for a lot of customization through the use of templates, but is also extremely user friendly and doesn't take much work.
  • It can be tedious to enter all the fields you need. DocuSign does intuitively know where to put fields, but sometimes I only need a few of the ones they put in.
  • DocuSign has saved us a ton in mailing costs, having to follow up with people, and waiting for signed documents. It is well worth the investment for our company.
  • We were able to eliminate our secure email service because we use DocuSign. Even if a document doesn't need signed you can send it in view only and it is sent with the highest security.
DocuSign is perfect when you need forms signed for filled out quickly. It isn't great for long applications with a large number of fields.