Item: DocuSign CLM
Rating: 9
Author: Hanson Grant

Use Cases and Deployment Scope

We use DocuSign CLM to automate different workflows with our direct sales to schools. Based on different contracts, agreements, purchase orders, and other workflows, we have everything automated and syncing with Salesforce

Pros and Cons

Easy to learn software
User interface
Third party integrations

Mobile website
Mobile application

Most Important Features

Salesforce integration
The reporting

Return on Investment

It has saved our team time juggling contracts back-and-forth
It has reduced errors within our workflows

Alternatives Considered

We have not tried any competitors

Key Insights

Do you think DocuSign CLM delivers good value for the price?

Yes

Are you happy with DocuSign CLM's feature set?

Yes

Did DocuSign CLM live up to sales and marketing promises?

Yes

Did implementation of DocuSign CLM go as expected?

Yes

Would you buy DocuSign CLM again?

Yes

Other Software Used

Salesforce CMS, HubSpot CRM

Likelihood to Recommend

DocuSign CLM is well suited for larger B2B orders within our organization. I feel like it it really doesn’t make sense for the e-commerce side of our business. And so for smaller e-commerce companies with less B2B contracts, it probably doesn’t make sense

Save time, reduce errors, great for any size team.

Overall Satisfaction with DocuSign CLM, formerly SpringCM