Domo is smart but not great
November 29, 2018

Domo is smart but not great

Logan McLeod | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Overall Satisfaction with Domo

We use Domo across the whole department in various forms. We use the data to manage internal KPIs as well as helping our clients manage their businesses KPIs. It helps aggregate data from multiple sources which is nice and helps give visualizations to the data we process.
  • It automates the data collection process well
  • It helps visualize key data points
  • It provides insights that we would not otherwise have
  • Customer support sucks
  • It is filled with tons of bugs. I encounter a new bug nearly every time I use it. I used to report them but it is so many now I don’t have the time to report each issue.
  • Although powerful, it is pretty limited on some of its features. It can’t donthings that other BI platforms do very simply
Domo could help aggregate data and automate its collection easy
It is good to use if you have a ton of data sources and you are trying to aggregate them all together in one.

It is not useful if you already have a good BI platform or are fine using excel’s report builder

Domo Feature Ratings

Pixel Perfect reports
2
Customizable dashboards
7
Report Formatting Templates
5
Drill-down analysis
5
Formatting capabilities
1
Report sharing and collaboration
9
Publish to Web
1
Report Delivery Scheduling
3
Pre-built visualization formats (heatmaps, scatter plots etc.)
6
Location Analytics / Geographic Visualization
1
Multi-User Support (named login)
8
Role-Based Security Model
1
Multiple Access Permission Levels (Create, Read, Delete)
1
Responsive Design for Web Access
6
Mobile Application
10
Dashboard / Report / Visualization Interactivity on Mobile
7