Domo as utilized by a front line user in the ever-changing world of retail
May 08, 2019

Domo as utilized by a front line user in the ever-changing world of retail

Todd Pottschmidt | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Domo

Domo is used extensively throughout the entire company. Personally, I use it daily - often hourly to track progress within my Department. It is currently loaded on all computers I access, plus I have the mobile APP which is downright addictive. I am also able to log in from my home pc, which allows me to stay connected 24/7. Unfortunately, my access is limited to the scope of my department, and I am still in the learning phase as Domo is a juggernaut of information.
  • Statistical analysis at your fingertips in a way that is easy to use, easy to interpret, and easy to adapt to your needs.
  • Real-time data at your fingertips for as many different metrics as you could possibly want to measure.
  • Graphically it is a program that you can adjust to your personal wishes - set it up in a way that best suits you & your team.
  • I haven't found areas that require improvement - only areas that I need to learn how better to utilize. There is so much adaptability that you could spend a considerable amount of time getting it adjusted to what you are looking for.
  • This may already be available and I haven't figured it out yet, but I spend a lot of time using the various filters on my data and would like to be able to "set it & forget it" for certain pages that I review daily.
  • I don't believe I am qualified to answer this particular question.
  • Overall I believe it has had a positive impact.

I am on the fence here, as it is nearly a 9. Simply giving a product such as this high marks across the board would leave little room for improvement, and we all have room for improvement. In some respects, Domo can be somewhat overwhelming with the scope & magnitude things that it can do. While it can be set up to be used right out of the box, I believe its full functionality will come with continuous use & refinements done by the end-user to improve usability.

I wasn't involved with this side of it.
Not for me to say, as it was in place before I started utilizing it - but as it regards my use I am more than satisfied with how it has been implemented.
I haven't used any other similar products.
I am a numbers guy, running a department that thrives on statistical data to drive performance. My team uses Domo hourly to track progress and allows us to drill down into the numbers in order to look for "wins" & "opportunities" at a glance. To me, Domo is excellent for its ability to both track all the data and to put it into a form that is easy for all employees to decipher. If someone wants to dig deeper they can, and if someone just wants a quick glance they can get what they need there as well.

Domo Feature Ratings

Pixel Perfect reports
7
Customizable dashboards
8
Report Formatting Templates
8
Drill-down analysis
9
Formatting capabilities
8
Report sharing and collaboration
9
Publish to Web
8
Publish to PDF
8
Report Delivery Scheduling
8
Pre-built visualization formats (heatmaps, scatter plots etc.)
7
Location Analytics / Geographic Visualization
8
Multi-User Support (named login)
9
Role-Based Security Model
9
Multiple Access Permission Levels (Create, Read, Delete)
9
Responsive Design for Web Access
9
Mobile Application
10
Dashboard / Report / Visualization Interactivity on Mobile
9