Overall Satisfaction with Donesafe
We use the Donesafe System as our main online reporting system for hazard/incident reporting across the business. It addresses our issues when reporting a hazard/incident remotely as we have a Field Site Team working in isolated areas. This also helps us to create ease in reporting by providing an online reporting system that creates transparency and initiate communication and consultation between departments.
- Reporting remotely without filling up a form. This helps in ease of sending out information in a timely manner without filling up a form and sending emails.
- Transparency- Any hazard/incident reported are registered in the dashboard where stakeholders are able to access the information.
- Designed for the Field Site Team.
- Timely response from the contractor's support team.
- Provision of more in depth training to the Admins.
- Provision of more in depth training for the Admins to troubleshoot from the back end.
- Constant follow up and checks done by the contractor after the launch would've been helpful.
- Positive - Initiate communication and consultation.
- Positive - Transparency.
- Negative - as our some of our users lack training, we have issues on it consumes a lot of time for them to create a report.