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DonorPerfect after 10 years - Yes!
February 12, 2020

DonorPerfect after 10 years - Yes!

Rick Mason | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with DonorPerfect

We've been using DonorPerfect for 10+ years to manage our donor database of 370M records. I strongly recommend it. It's flexible, fast, powerful, and ready to go out of the box while still being extraordinarily customizable, easy to use, relatively inexpensive, and expandable to sync with P2P platforms. The times we've reached out to customer support, their reps have been quick and helpful with an impressive depth of knowledge of their product. Reporting and exports are straightforward enough that my new users are comfortable with the process, and here in operations, we're able to create custom calculated fields and more complicated data exports. It works well for my whole team.
  • Entry screen customization - You can expand the defaults to make the product work for you.
  • Price - It's cheaper that much of the competition.
  • Duplicate management - Removing duplicates is never fun, and DP could use a better duplicate removal tool.
  • We're able to track donors, identify prospects, generate mailing lists, and organize events. DonorPerfect is the hub that keeps all of this data accessible for reporting and strategy.
They are quick to respond, they know their product, and their solutions have worked for us right away. We haven't had to contact them much, but when we have, the experience has been positive.

Do you think DonorPerfect delivers good value for the price?

Yes

Are you happy with DonorPerfect's feature set?

Yes

Did DonorPerfect live up to sales and marketing promises?

Yes

Did implementation of DonorPerfect go as expected?

Yes

Would you buy DonorPerfect again?

Yes

DonorPerfect is a great fit for any organization that would benefit from a cloud-based donor database solution that can be customized to suit the organization's needs. If you're looking for strict accounting software that will link directly to general ledger software on the finance side of things, DonorPerfect's gift tracking may or may not meet your needs.