DonorPerfect is Easy to Use!
June 07, 2022

DonorPerfect is Easy to Use!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with DonorPerfect

I can't say enough good things about DonorPerfect's Customer Support and Training. I learned a lot from the webinars available, and whenever I call support, the staff is always knowledgeable, professional, and patient. I've used other fundraising database software programs, and this is the best.
  • They patiently walk me through the steps needed to resolve my problem.
  • They are very patient and answer all of my questions.
  • I rarely wait more than 2 minutes to speak to someone in Customer Support.
  • I wish there was another download instead of CSV. My computer doesn't like to save documents in CSV, so it always takes time to either save them or change the format.
  • I wish the Moves Management more closely followed the format developed by the Veritus Group.
  • Easy reports
  • Easy forms
  • Easy data entry
DonorPerfect is much easier than Raiser's Edge when it comes to creating reports.

Do you think DonorPerfect delivers good value for the price?

Yes

Are you happy with DonorPerfect's feature set?

Yes

Did DonorPerfect live up to sales and marketing promises?

Yes

Did implementation of DonorPerfect go as expected?

Yes

Would you buy DonorPerfect again?

Yes

I wish it had more options to create a Moves Management like the one recommended by the Veritus Group.