Dropbox Review
September 10, 2021

Dropbox Review

Anonymous | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dropbox

The account is used to save files for access any time any where.
  • Accessibility
  • Structure
  • No Timely Customer Service Feedback
  • [I feel there is] No proper investigation if an account is closed
  • Customer Service [seems] like a BOT. Even though a response is received no real solution is reached.
  • While it was still working it was a great tool.
  • Since our account was closed without reason we lost all documents.
  • Completely negatively impacted our business.
No comment - not yet used it for long

Do you think Dropbox delivers good value for the price?

No

Are you happy with Dropbox's feature set?

No

Did Dropbox live up to sales and marketing promises?

No

Did implementation of Dropbox go as expected?

No

Would you buy Dropbox again?

No

Dropbox might be used for insignificant data. We lost all our data and still have not received a proper explanation. Rather be careful in using it as your only backup.

Dropbox Feature Ratings

Versioning
1
Video files
2
Audio files
1
Document collaboration
1
Access control
1
File search
3
Device sync
1
User and role management
1
File organization
3
Device management
2
Performance
1
Reliability
1
Storage Reports
3