Item: Dropbox Business
Rating: 9
Author: Verified User

Overall Satisfaction with Dropbox Business

Use Cases and Deployment Scope

Dropbox Business was (and still is) being used for safe file storage and easy and comfortable file exchange. It allowed us to use shared files between locations and devices quickly. We have been using it on several web-browsers as well as on mobile devices. Windows plugin that enabled shared folders inside native Windows File Explorer was especially useful as it allowed us to very quickly and comfortably accessed the files. Live-sharing and live-control over our shared files collection were superb, and real-time synchronization between devices using the same account was excellent.

Pros and Cons

Pros

Real-life access to shared files folder between devices
Great native apps for iOS, Android, Windows, macOS
Easy file sharing and management
Remote control, allowing the user to erase stolen quickly, lost or damaged devices

Cons

Sometimes synchronization has to be manually triggered by launching the Dropbox app on mobile devices.
Mobile devices - some of them don't let the app run in the background due to the batter saving modes - but that is those devices settings, not the Dropbox issue.

Return on Investment

Most of the files we share are for documentation purposes, so it is challenging to apply exact measurements to the usage of Dropbox Business.
The process has been unified and simplified, and it significantly reduces team members' confusion when exchanging files and creating visual and text documentation.

Alternatives Considered

Google Drive and Apple iCloud

- Dropbox business does a much better job with handier mobile and desktop apps;
- it is much better than iCloud when used cross-platform;
- it does not require the people that I share files with to have Google Accounts to use the functionality fully;
- has several options that don't exist in other two (remote files erasing from devices)
- It has multiple integrations with external applications (probably similar to Google/Apple solutions)

Support Rating

I do not recall using Dropbox Business support too often, which is a good thing! The app quality, reliability, and robustness did not create a lot of situations that required external support. Most issues we were able to solve just by accessing documentation and community-based guides. Nevertheless, on one occasion, we needed some help, we got that very quickly and professionally.

Key Insights

Do you think Dropbox Business delivers good value for the price?

Yes

Are you happy with Dropbox Business's feature set?

Yes

Did Dropbox Business live up to sales and marketing promises?

Yes

Did implementation of Dropbox Business go as expected?

Yes

Would you buy Dropbox Business again?

Yes

Other Software Used

Jira Software, Atlassian Confluence, Slack

Likelihood to Recommend

Dropbox Business is very well suited for all environments, where a lot of images are being taken. They are quickly accessible on all devices accessing that account, so they work great while doing visual documentation while capturing industrial processes, etc.
There are two scenarios where I would not be using Dropbox:
- working with medical projects - as far as I know, Dropbox security is not certified for medical records. Hence I would not be keeping data regarding medical projects there.
-using a lot of Word and Excel documents - as far as Dropbox Business can use deep-linked native apps on mobile devices. It means going from one app to another; I would stick to Google Drive if I would need a solution for storing and sharing a lot of Google-suite documents.

Dropbox Business Feature Ratings

Comments

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