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Great tool if set up properly
August 03, 2016

Great tool if set up properly

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Drupal

We use it for our main website that is our marketing tool. This website is hosted separately from any other application we have because it has to be available during an emergency. It is really a place to attract customers.
  • Easy to manage users, access, etc.
  • Simple to use (for regular users)
  • Fast platform if set properly
  • Development for it takes time
  • Initial setup can be pain
  • Editing sometimes may not be applied immediately and requires IT assistance
  • Over our previous CMS, Drupal is like 10 steps up. Users are able to set content easily, mobile responsiveness is great, the whole backend is simple for everyday user
  • Developer spent good portion of its time to set up appropriately in order to run smoothly
  • It has achieved what we wanted, produced good quality website that is used as our marketing tool
WordPress has more plugins and it is easier for editing (as a platform) for developers, but Drupal is built on a modern programming language structure and principles, this it makes it much more efficient as CMS. Joomla is another CMS system but it is not widely popular as WordPress and Drupal.
It is great when you want to control content that is being published, but it is not as great when it comes to development, setup and maintenance

Drupal Feature Ratings

8.3
WYSIWYG editor
10
Code quality / cleanliness
9
Admin section
6
Page templates
10
Library of website themes
10
Mobile optimization / responsive design
7
Publishing workflow
Not Rated
Form generator
6
10.0
Content taxonomy
10
SEO support
10
Bulk management
10
Availability / breadth of extensions
10
Community / comment management
10
8.0
Internationalization / multi-language
8
10.0
Role-based user permissions
10
CMS programming language or framework ()
Not Rated

Using Drupal

100 - various departments publishing their content
3 - Developers and content administrators/moderators
  • Main marketing tool
  • Allow end user to change information in a timely manner
  • Roles and permissions
  • SEO
  • Social media implementation
  • Performance tunning
  • Connect with our EMS
  • Implement with Blackboard
  • Connect with sharepoint
Overall we are satisfied with product quality and performance

Evaluating Drupal and Competitors

Yes - Custom made CMS by external vendor
  • Price
  • Product Features
  • Product Usability
  • Prior Experience with the Product
A developer that had skills with a particular platform and its pros and cons.
Prepare to take your time. Do not rush and be patient

Drupal Implementation

Take your time to make it right
  • Implemented in-house
Yes - Install OS
Install Apache with PHP
Install additional apache modules for better performance
Install WordPress
Change management was a big part of the implementation and was well-handled
  • Plugin setup, not all plugins worked in the beginning
  • Cashing issues (sometimes would not publish content until cache was refreshed)
  • Users setup

Drupal Support

It's open source platform
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
No support from drupal.org was ever received

Using Drupal

It is overall product that could be painful in the beginning but it is made for long runs, not sprinting
ProsCons
Like to use
Technical support not required
Well integrated
Consistent
Quick to learn
Feel confident using
Lots to learn
  • Content publishing
  • User permissions
  • LDAP authentication
  • Setting up apache cache modules
Yes - Few minor issues with menu and CSS but most of the time is great