Druva Cloud Platform is a Highly Versatile Cloud Backup and Recovery Solution
Updated September 28, 2022
Druva Cloud Platform is a Highly Versatile Cloud Backup and Recovery Solution
Score 10 out of 10
Vetted Review
Verified User
Modules Used
- Data Protection
- Endpoint Backup
Overall Satisfaction with Druva Data Resiliency Cloud
As we made the move from on-premise Exchange and other services to the cloud, we were looking for a product to be able to back up our data. In working with our data center partners, Druva was the one product that had not only the ability to back up our upcoming M365 environment but also other SaaS products such as SalesForce. The product backups up other products and services, but for the moment, this addressed our current needs where we did not currently have a solution in place.
- Deployment and set up is easy.
- Management of clients is easy.
- End users have the ability to restore their own data.
- Integration with SaaS solutions is easy.
- Making changes to the email that is sent to users will only change when you make a modification and send it to a user. There needs to be a way to change it ahead of making the change and sending it out.
- When doing a POC, it seems even if you do not initially purchase it, the deployment stays in place. If you forget any login information, there is no way to recover this if no one remembers their password. Druva support has no "backdoor" to reset admin accounts, which is both good and bad.
- The ability to backup data that exist on various cloud providers.
- End users now have the ability to restore their own data if necessary.
- Cost is on a per users basis, so we can add licenses as needed rather than a much larger upfront cost based on the needed storage or users.
The main purpose for our purchase of Druva was the ability to back up our M365 data as we made a move from on-premise Exchange to M365 and OneDrive. An additional thing we like was the ability to also backup our SalesForce data and the fact it has tie-ins to other SaaS providers. While we do not currently use anything other than M365 and SalesForce, the fact that they can back up a wide variety of cloud-based products will enable us to quickly add backups to any new solutions where the business decides to invest.
We do not currently use this feature for any type of automated, proactive monitoring of end-user data for potential risk. Since we already run an EDR solution on all of our clients, our security team does not currently see a need in implementing this type of additional monitoring. Therefore, we do not currently have the Druava agent installed on any of our endpoints. It is currently only used for backing up our M365 mailboxes and OneDrive data.
We did not really take the time to investigate and compare various products. We are on a deadline to evaluate a solution as we made the move to M365. One of the main reasons that we selected Druva was the fact that they are partnered with our current on-premise backup solution and are looking to eventually integrate a console where you can manage both the on-premise solution as well as the Druva cloud. While there is still not a firm timeline, we found the product easy to deploy, configure, and use during our POC. Therefore, we decided to move forward with purchasing the product.
Do you think Druva Data Resiliency Cloud delivers good value for the price?
Yes
Are you happy with Druva Data Resiliency Cloud's feature set?
Yes
Did Druva Data Resiliency Cloud live up to sales and marketing promises?
Yes
Did implementation of Druva Data Resiliency Cloud go as expected?
Yes
Would you buy Druva Data Resiliency Cloud again?
Yes
Druva Data Resiliency Cloud Feature Ratings
Using Druva Data Resiliency Cloud
670 - This is pushed out to all M365 users. This provides them the ability to look at and restore their own individual files. This avoids end users needing to contact the help desk in order to get one of their deleted file or emails restored. We opted for this option in order to reduce the number of calls. They can still call if they need assistance, but the idea is for this to be a self service option.
3 - There are three administrators that have the ability to administer and work with Druva. This has been sufficient for the number of users we have on the platform. It also speaks to the easy of management and deployment. We do not need to access and manage the system every day with it being a cloud based product.
- Backup and Restore Emails
- Backup and Restore OneDrive
- Backup and Restore Salesforce data
- We do not do anything unexpected or innovative. We use it as designed.
- Possibly backup other SaaS based products as we purchase them.
Evaluating Druva Data Resiliency Cloud and Competitors
- Price
- Product Features
- Product Usability
We were looking for a product that would backup our M365 before users were migrated. We contacted one of our partners, who recommended Druva. We did a POC and with the features and cost decided to move forward with the platform. So far, the product has been easy to manage and just works.
We would not change the process at all. We have been satisfied that the product did what it said it could do and more. While we do not currently have a large SaaS based deployment, they do integrate with a lot of other products so as we expand our cloud footprint, it seems well positioned to carry us forward with backing up newer solutions.
Druva Data Resiliency Cloud Implementation
- Implemented in-house
Change management was a minor issue with the implementation - We basically rolled this out in conjunction with our migration to M365. Therefore, as people were migrated to M365, they were added to Druva. They received an email with instructions on how to set up their password and how to restore their own individual data. Therefore, there was no need to have a mass announcement or changes reviewed through our change management processes.
- We did not encounter any issues with our deployemnt
Druva Data Resiliency Cloud Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
Yes. This way if there is a major issue we can get a faster response. Being an enterprise environment, we tend to purchase premium support for all products we own. This way if there is a major outage or issue we do not have to wait long periods of time for a response. Premium support typically comes with a SLA where a technician\engineer has to respond within a specified time frame.
No because we have never really had any issues with it.
Using Druva Data Resiliency Cloud
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Main dashboard shows the various products that are being backed up. This makes it easy to get to the one you are needing to work in. This avoids having to search for what you need.
- None