Druva inSync a great alternative for data protection
Updated June 03, 2020
Druva inSync a great alternative for data protection
Score 5 out of 10
Vetted Review
Verified User
Overall Satisfaction with Druva inSync
Druva inSync is being and has been our backup solution of choice to protect all our users data on corporate owned machines for both onsite and remote employees across the organization. Aside for a number of issues backing up OneDrive for Business and local backup client stop backing up randomly for several users for a period of time, eventually these issues got resolved.
- Protect data
- Not a hardware resource-intensive app
- Track equipment
- Geo-location
- Backup agent reliability
- Support needs some improvement
- Reporting
- Centralized Solution so no more monitor independent backups
- Peace of mind for most part
- Some ROI but not as much as initially expected
As explained earlier aside from local user data our organization for the time being also uses the solutions to backup our Office 365 - Does an alright job but also very problematic at times. Once we have some more time to address some of these existing issues we might look into SP and Teams backup.
Non applicable or examples we can provide.
Non applicable to our scenario.
As mentioned before when it does work not many apps can do what Druva does even when looking at the cost which is not completely prohibited when compared to other solutions out there. Were had the opportunity to test other solutions over time, Carbonite, Datto, Mozy and not taking away from these solutions, aside from support Druva has been better in a number of aspects.
Do you think Druva Data Resiliency Cloud delivers good value for the price?
Yes
Are you happy with Druva Data Resiliency Cloud's feature set?
Yes
Did Druva Data Resiliency Cloud live up to sales and marketing promises?
Yes
Did implementation of Druva Data Resiliency Cloud go as expected?
Yes
Would you buy Druva Data Resiliency Cloud again?
Yes
COVID-19 Changes
In regards to Covid19, the new WFH normal, aside for the piece of mind knowing corporate data is safe and protected, Druva inSync hasnt had much impact on our now 100% remote enabled workforce.
Luckily at this time and to date, our organization has been fortunate not to be affected by ransomware or any malware that would require the need of Druva inSync, of course should that happen Druva is a strong partner and definitely someone we would most likely have to rely on.
In regards to COVID-19-related employee turnover challenges and looking from that perspective, yes. We did have to and rely on inSync to restore and preserve laid-off and furloughed employees' data which, aside from prompt data access from these users, it did provide peace of mind knowing in case we didn't get it back from the user, we still have the data available.
Using Druva inSync
150 - We use Druva at all levels of the business, from C-level to clerks.
1 - Basic support knowledge, currently a desktop technician is our go to for any Druva troubleshooting, installs, restores...
- Safeguard user data
- Assist with hardware retrieval
- Hardware retrieval from remote end users
- Backup SharePoint
- Backup Teams
Evaluating Druva inSync and Competitors
Yes - Yes Druva replace Carbonite
- Product Features
- Product Reputation
- Analyst Reports
Product feature and central management was a big factor.
I dont think we would change much, the solution we used although had a great price and licensing model, Druva was way better in many way, policies, security, integration...
Druva inSync Support
Pros | Cons |
---|---|
Good followup Problems get solved No escalation required | Less knowledgeable Need to explain problems multiple times |
Yes - As long as we would get proactive support
Yes - We did several times, related to selections on local synced files not backing up particularly with OneDrive for Business even thought policies were in place and according to Druva support they could find no issue for these location not backing up. After month working with Druva and reporting of these bug it was fixed.
A couple times with a couple of our remote users who lost a significant amount of data data after their PCs crashed, Druva support quickly helped us retrieve their data fast and effortlessly without our support team having to get involved to troubleshoot recovery issues we were having with the local Druva client.
Using Druva inSync
Pros | Cons |
---|---|
Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Admin user interface
- Self serve easy to use user interface
- Reporting
- Support